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Old 15 Jul 20, 02:45 PM  
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Lola
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Outbound flight VS75 cancelled

Just had the email that our outbound flight for 27th Sept from MAN has been cancelled. Now starting the virgin refund battle, wish me luck.
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Old 15 Jul 20, 02:47 PM  
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maidmarian
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Do chargeback it's the best way
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Old 15 Jul 20, 03:03 PM  
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Lola
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I’m willing to wait for the refund if it helps keep people in jobs. As long as I get the money eventually
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Old 15 Jul 20, 03:21 PM  
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Hughseysar
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Just had our flight out on 3rd October cancelled ... am assuming I can request a refund even though the return is still showing ...
Time to WhatsApp and see what happens ... will then try calling next week , but if after 7 days not had any progress I will be going down the chargeback route
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Old 15 Jul 20, 03:28 PM  
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123
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Originally Posted by Lola View Post
I’m willing to wait for the refund if it helps keep people in jobs. As long as I get the money eventually
Chargeback or refund will make little difference to whether or not people keep their jobs.

Doing a chargeback now though avoids you having to battle many more if the bailout fails and the airline goes pop
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Old 15 Jul 20, 03:29 PM  
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123
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Originally Posted by Hughseysar View Post
Just had our flight out on 3rd October cancelled ... am assuming I can request a refund even though the return is still showing ...
Time to WhatsApp and see what happens ... will then try calling next week , but if after 7 days not had any progress I will be going down the chargeback route
Yep under EU rules if the outbound or return is cancelled (and you aren't offered a broadly similar alternative) then they are bound by law to refund it all
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Old 15 Jul 20, 03:47 PM  
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Hughseysar
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Great and thanks as I just cancelled Disney 😪 . We kinda knew it would happen but it’s still a sad moment ... we lost our May trip too
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Old 15 Jul 20, 07:26 PM  
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Lola
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Same here. Was due to go in May with my sis and her grandson the Sept with DD and DSIL
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Old 15 Jul 20, 07:41 PM  
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pumpkin mom
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Just had email our September flight now cancelled. Our hotel has also not re opened. Honestly do not know if i should take the voucher and re book.
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Old 15 Jul 20, 08:54 PM  
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Bal
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Originally Posted by pumpkin mom View Post
Just had email our September flight now cancelled. Our hotel has also not re opened. Honestly do not know if i should take the voucher and re book.
I personally wouldn’t.

The airlines are asking for bail outs
Uplifts are going to be a killer
Cash equals flexibility and options
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