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Old 8 Dec 19, 02:45 PM  
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YorkshireT
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60 minute wait times reported for Magical Express

On Facebook today. This is unacceptable for anyone, never mind getting off a transatlantic flight.
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Old 8 Dec 19, 03:04 PM  
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chmurf
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I'd be quite careful using the word "unacceptable"

it should not be that long, but, it might be on point to add that, DME is a complimentary service, and a non mandatory one.
If the line is too long to get the FREE transport, there is always uber, lyft, taxi, towncar, and probably more.

and if I say "non mandatory one" it's because guests might also have experienced a 60 minutes wait at immigration, and that one is mandatory (and not free, since you pay for immigration as part of your airplane ticket, check taxes breakdown, as well as the need to do ESTA for $14 to be granted the privilege to even be in that line)

so well, while I agree it's a pain, and it should not happen, I would be very careful with the use of "unacceptable"

and, ... well, if that's not acceptable, that's when I arrange my own transportation, complain later at my hotel if need be, but I'd never enter a 60 minutes line when there are all the means in the world to avoid entering that line

sorry, that was just my reaction about the issue.
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Old 8 Dec 19, 03:12 PM  
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YorkshireT
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Originally Posted by chmurf View Post
I'd be quite careful using the word "unacceptable"

it should not be that long, but, it might be on point to add that, DME is a complimentary service, and a non mandatory one.
If the line is too long to get the FREE transport, there is always uber, lyft, taxi, towncar, and probably more.

and if I say "non mandatory one" it's because guests might also have experienced a 60 minutes wait at immigration, and that one is mandatory (and not free, since you pay for immigration as part of your airplane ticket, check taxes breakdown, as well as the need to do ESTA for $14 to be granted the privilege to even be in that line)

so well, while I agree it's a pain, and it should not happen, I would be very careful with the use of "unacceptable"

and, ... well, if that's not acceptable, that's when I arrange my own transportation, complain later at my hotel if need be, but I'd never enter a 60 minutes line when there are all the means in the world to avoid entering that line

sorry, that was just my reaction about the issue.
DME is part of Disney's business model- you pay for it in the hotel price, and the main reason behind it for them is that they keep you onsite where you spend all your money. Nothing Disney gives anyone is 'free'. People are promised a service by a multi billion dollar company, which was implemented by them to increase their revenue, and said service should be of an acceptable level.

Also personally as a DVC member I pay dues for transportation and upkeep of the car parks. I do not believe (I could be wrong) that my DVC dues also go to pay for MDE (think it is just internal transportation but as I say I could be wrong), but by me not parking my car, I am then freeing up a parking space, which I have paid for, which Disney can then charge guests or visitors to Boardwalk etc $25 a night for.

So MDE should not have a wait time of 60 mins in my view.
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Old 8 Dec 19, 03:21 PM  
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sha9
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Originally Posted by YorkshireT View Post
DME is part of Disney's business model- you pay for it in the hotel price, and the main reason behind it for them is that they keep you onsite where you spend all your money. Nothing Disney gives anyone is 'free'. People are promised a service by a multi billion dollar company, which was implemented by them to increase their revenue, and said service should be of an acceptable level.

Also personally as a DVC member I pay dues for transportation and upkeep of the car parks. I do not believe (I could be wrong) that my DVC dues also go to pay for MDE (think it is just internal transportation but as I say I could be wrong), but by me not parking my car, I am then freeing up a parking space, which I have paid for, which Disney can then charge guests or visitors to Boardwalk etc $25 a night for.

So MDE should not have a wait time of 60 mins in my view.
I totally agree. Disney are charging for parking at the hotels now and encouraging the use of Disney transport instead. This is not a good advert for DME. I thought 30 minutes wait was bad enough!
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Old 8 Dec 19, 03:25 PM  
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YorkshireT
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Originally Posted by sha9 View Post
I totally agree. Disney are charging for parking at the hotels now and encouraging the use of Disney transport instead. This is not a good advert for DME. I thought 30 minutes wait was bad enough!
And, as no doubt you are fully aware, the real reason they are charging for the car parks (albeit a good side effect is all those $20/$25 a night) is to discourage you from taking that car, and spend all your money on huge margin food and products in WDW instead of offsite.
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Old 8 Dec 19, 04:17 PM  
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Perhaps the delays are planned so that on arrival you have already exsperianced your first que of many
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Old 8 Dec 19, 06:27 PM  
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Originally Posted by chmurf View Post
I'd be quite careful using the word "unacceptable"


so well, while I agree it's a pain, and it should not happen, I would be very careful with the use of "unacceptable"
Disney Fanboy alert
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Old 8 Dec 19, 07:48 PM  
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Originally Posted by Moorlandman View Post
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And someone who can afford other options while showing no empathy for people who can’t just afford to jump in a very expensive Uber from the airport.

There is nothing “complimentary” about DME, we are all paying for it in one way or another.

Edited at 07:49 PM.
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Old 8 Dec 19, 07:56 PM  
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Originally Posted by dx4100 View Post
And someone who can afford other options while showing no empathy for people who can’t just afford to jump in a very expensive Uber from the airport.

in all fairness, I don't see the empathy point.

talking about being able to afford a $30 uber ride when one can afford the £8k or £10k trip to the mouse ...
Yes, I can (must) be able to afford to rent a car, due to being disabled and not having much of a choice for mobility reasons, but thank you for the empathy
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Old 8 Dec 19, 08:03 PM  
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dx4100
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Originally Posted by chmurf View Post
in all fairness, I don't see the empathy point.

talking about being able to afford a $30 uber ride when one can afford the £8k or £10k trip to the mouse ...
Yes, I can (must) be able to afford to rent a car, due to being disabled and not having much of a choice for mobility reasons, but thank you for the empathy
You clearly don’t see it... you just doubled down on your lack of empathy lol...

For some people it’s not a 8k / 10k trip and some people save their whole lives paying for it and when they come over they are working on extremely tight budgets.

If you can afford additional x number of dollars on a unplanned cost of a Uber or car hire from the airport then you should count yourself lucky as it’s beyond lots of people.

Reminds of the general election where half the country struggle to understand how the other half live...

Regarding your disability, I can’t have empathy for something I know nothing about or you choose not to menthon. But nice try at cheap shot :

Edited at 08:08 PM.
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