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Unread 22 Jan 20, 10:15 PM  
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Originally Posted by Orlando 2004 View Post
Is this only if you have a play 5? We have a play 1 and listen to spotify on it. We don't do technology, it seems crazy that updates won't still be sent to products eventually making them worthless. It's getting as bad as with phones.
Play 5, bridge (I also have that), amp . I did see Playbar was affected but I am not sure on that.

If you have Play 1 first edition as I have, maybe expect it to last another 2 years if they do the same. Then they want you to scrap them and buy new. What a waste of equipment and money. If you agree to accept their crappy 30% off offer , they brick your old device making it suitable for landfill.

Last Sonos equipment Ill be buying, Im very unhappy with the way this company has gone.
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Unread 22 Jan 20, 10:17 PM  
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Originally Posted by YorkshireT View Post
Play 5, bridge (I also have that), amp . I did see Playbar was affected but I am not sure on that.

If you have Play 1 first edition as I have, maybe expect it to last another 2 years if they do the same. Then they want you to scrap them and buy new. What a waste of equipment and money. If you agree to accept their crappy 30% off offer , they brick your old device making it suitable for landfill.

Last Sonos equipment Ill be buying, Im very unhappy with the way this company has gone.
Thanks.
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Unread 22 Jan 20, 10:18 PM  
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Have been looking at Sonos for the conservatory. Will not be buying now.
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Unread 22 Jan 20, 10:43 PM  
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🙁🙁 I love my play 5. So disappointed by this. Like others I will be very wary of buying a replacement. this is going to happen with so much tech and Im sure wont be just Sonos So what to buy instead 🙁
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Unread 23 Jan 20, 12:02 AM  
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Thing is we have an old hi fi with perfectly good speakers, an old clock radio on my bedside table, 2 of my kids have TDK speakers, all over 10 years old and all still in good working order. These Sonos speakers have barely moved position since we got them and theyre going to be obsolete. I get phones eventually become obsolete because the apps change but speakers! So bizarre. Im still scratching my head with this
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Unread 23 Jan 20, 08:55 AM  
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Unread 23 Jan 20, 08:58 AM  
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I haven't got a clue what Sonos is apart from what I have read on this thread.

Not good though by the sound of it (no pun intended). One can understand things becoming obsolete due to age/use/wear and tear etc but this is beyond the pale.
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Unread 23 Jan 20, 09:21 AM  
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Yes, another person affected by this. These items weren't cheap its pretty disgraceful and we won't be taking up their offer to replace them
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