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Unread 22 Jan 20, 08:20 PM  
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Bellemum
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Join Date: Jul 14
MDE not showing Memory Maker

We booked with Kenwood Travel and purchased the 14 day ultimate ticket with free memory maker but on MDE it just shows MYW ticket and doesnt say anything about memory maker - has this happened to anyone else and do I need to change it
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Unread 22 Jan 20, 08:43 PM  
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Happens to everyone one & no you don't need to change it. It "magically" activates after your first photo. MDE is a US system & no US pass has Memory maker included so they have to buy it, hence the part for adding MM
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Unread 22 Jan 20, 08:58 PM  
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fuses04
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I also had this and last week phoined Disney. They advised that as we had booked MYW package it doesn't show until we get to the promised land.
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Unread 22 Jan 20, 09:22 PM  
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Bellemum
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The only problem is we purchased the 14 day UK ultimate ticket and that isnt showing in the tickets part of MDE
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Unread 22 Jan 20, 09:32 PM  
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Disney Bear
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Ours is the same and was a few years ago. Its all good when you get there and you will see when you book fast passes that you have the number of days you think.
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Unread 22 Jan 20, 09:34 PM  
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Unexpectedpenny
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Originally Posted by Bellemum View Post
The only problem is we purchased the 14 day UK ultimate ticket and that isnt showing in the tickets part of MDE
This is correct. It doesnt show anything but automagically works when you have your band scanned for your first photo in the park or ride photo

Edited at 09:35 PM.
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Unread 23 Jan 20, 03:40 PM  
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NickPytlinski
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as above. im sure the tickets showing is sometimes like 14 days before your vacation if your stopping at disney. im sure that's what happend when we booekd through virgin.

when we do it d.i.y it always shows.
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Unread 23 Jan 20, 04:50 PM  
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Originally Posted by Bellemum View Post
We booked with Kenwood Travel and purchased the 14 day ultimate ticket with free memory maker but on MDE it just shows MYW ticket and doesnt say anything about memory maker - has this happened to anyone else and do I need to change it
Go on MDE via the Disney website (here) and scroll down to the "My Plans, Reservations and Tickets" section and select "Tickets & Memory Maker". It should show something like the following:



As you can see above, it says "14-Day Disney's Ultimate Ticket (with Memory Maker for Adult ticket only)" against my name.

That shows that the tickets have Memory Maker. You don't have to do anything else. As soon as photos are linked to your account you'll be able to look at them and download them from the "My Photos" photopass section of MDE, not the "Buy Memory Maker" section.

If you've not got Ultimate tickets then you probably won't have Memory Maker. So make sure you have 7-Day/14-Day/21-Day Disney's Ultimate Ticket with Memory Maker listed.

ETA: Your reservation might say "MYW Pkg + Quick Service Dining" or something similar. That's what mine says. The "MYW Pkg" is just the name of the package deal, nothing at all to do with the tickets.
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Edited at 04:56 PM.
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