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Car Hire & Transportation Discuss the best way of getting around Florida. |
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16 Aug 19, 03:06 AM |
#11
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Very Serious Dibber
Join Date: Oct 04
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16 Aug 19, 03:10 AM |
#12
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Very Serious Dibber
Join Date: Oct 04
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16 Aug 19, 04:46 AM |
#13
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Very Serious Dibber
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Sounds like we've all had the same person over the past week on arriving into Miami!
If I was you I'd go to a local Avis in Orlando if you've already left Miami as that refund doesn't sound right - plus your missing out on a better grade car! Sounds like Avis have a fair number of complaints coming this week 😁
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16 Aug 19, 08:35 AM |
#14
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VIP Dibber
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Sorry you experienced this! We’ve rented from Miami twice and always had exceptional service. We’re flying into Tampa this year for the first time and using Avis so hoping we don’t have any issues!
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16 Aug 19, 12:34 PM |
#15
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Thread Starter
Imagineer
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So quick update. Had issues charging my phone so only just been able to do this! Went back to Miami and was given a GMC Arcadia. First of all we went to the preferred booth. The girl gave us a new rental agreement with $686 on, the previous had estimated charges as $0. I asked for one with $0 and she said she couldn’t as we have prepaid! I was getting so confused at this point. So hubby went upstairs to speak to the manager. He gave us an agreement with $0 and agreed to give us $50 back which I’m yet to see and not holding my breath to be honest. Also told us to bring the car back empty which I’m worried about as we don’t have this in writing. It just shows as 1/8 on the agreement. I also have a $100 hold showing on my CC, is this normal? Honestly we have wasted about 5 hours of our holiday dealing with these idiots. Never again!
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18 Aug 19, 12:55 PM |
#16
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Very Serious Dibber
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Yes $100 is normal. I have £83 pending in my card
We have the GMC Arcadia too at moment... had it for a week and not sure I really like it
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26 Aug 19, 09:34 PM |
#17
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Imagineer
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I think you will find that there are loads of names without a bay number as there are so many new customers who have just signed up to Avis prefered and with your first rental you have to go to the desk/booth, So they do not put your bay number on the board.
This then creates a bigger than normal queue at the booth.
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