Section 75 claim- out of pocket expenses

[hawki]

Any further news on these claims? I've just received my TC refund. My new flights, which I've already used were an extra £660, should I use the same claim form or send them a letter? I think if I ring they will just say no!

[anneeb]

Originally Posted by hawki

Any further news on these claims? I've just received my TC refund. My new flights, which I've already used were an extra £660, should I use the same claim form or send them a letter? I think if I ring they will just say no!

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I used same claim form with covering letter. I don't expect to hear anything until 45 days after I received flight refund.

[dx4100]

Yup you are looking at +40 days after initial claim is processed at least.

[cheekydeeky]

Does anyone know the situation with seats that we had booked? I think we paid £60 each way. We were extremely lucky and had a CAA arranged flight home with Virgin but had paid for seats. I’m not sure if I will still have the email to prove it (although the credit card would show the transaction).

[dx4100]

Finally some movement!

Just had this from Tesco

Dear ****

Your Claim under Section 75 of the Consumer Credit Act 1974

Thank you for getting in touch to let us know about your Section 75 claim with Thomas Cook.

A member of the Section 75 team will investigate the matter fully, whilst keeping you updated until we are able to issue you with our decision.

Please use the following link to submit any supporting evidence which may help your case: Upload documents here, or contact us on 0345 366 2711.

Yours sincerely,


Section 75 Team

[emmafleur]

Originally Posted by dx4100

Finally some movement!

Just had this from Tesco

Dear ****

Your Claim under Section 75 of the Consumer Credit Act 1974

Thank you for getting in touch to let us know about your Section 75 claim with Thomas Cook.

A member of the Section 75 team will investigate the matter fully, whilst keeping you updated until we are able to issue you with our decision.

Please use the following link to submit any supporting evidence which may help your case: Upload documents here, or contact us on 0345 366 2711.

Yours sincerely,


Section 75 Team

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Was this for your price difference between original flights and re-booked ones?

[dx4100]

Originally Posted by emmafleur

Was this for your price difference between original flights and re-booked ones?

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Yes plus hotel I now need

[emmafleur]

Originally Posted by dx4100

Yes plus hotel I now need

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Not that I’m counting, but it’ll be 45 days on Sunday since I put in my flight difference claim. Hopefully I’ll hear before then or I’ll be phoning on Monday.

[dx4100]

Success!

Tesco phoned today to confirm they are paying my section 75 claim for increased flight costs AND overnight hotel accommodation at Gatwick into my bank account in the next 7 days

Now I wished I had booked those £6k flights from Manchester instead

[emmafleur]

Originally Posted by dx4100

Success!

Tesco phoned today to confirm they are paying my section 75 claim for increased flight costs AND overnight hotel accommodation at Gatwick into my bank account in the next 7 days

Now I wished I had booked those £6k flights from Manchester instead

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Fab! Fingers crossed for mine now too. I might phone them after work. Well done. I Should have booked the expensive ones too but I did stay with PE when I re-booked so hopefully will get that ok. So, they agreed to paying you even though you changed to a different airport?