Consequential loss claims

[Princesa]

Oh the quality of the pic isn’t very good for some reason. I’ll try again:

[Princesa]

I’ll just fill it in with the date of transaction And amount as the new booking rather than the Thomas cook one, I’m including a cover letter should I get it wrong!

[anneeb]

Originally Posted by Princesa

I’ll just fill it in with the date of transaction And amount as the new booking rather than the Thomas cook one, I’m including a cover letter should I get it wrong!

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I can't remember what I put down, except for putting the difference that I was claiming in the additional expenses box. I included a covering letter as well, so that should help.

[Princesa]

Originally Posted by anneeb

I can't remember what I put down, except for putting the difference that I was claiming in the additional expenses box. I included a covering letter as well, so that should help.

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Thank you! Fingers crossed!

[Princesa]

I’ve popped it in the post today, just so I can keep an eye on timings!

[Princesa]

Sorry, I know I keep posting on here and talking to myself 🙈

So we sent the form off last Saturday and today we’ve had a refund of £920.08 which is fantastic, although not our total amount.

The difference between the flights was £1030.12
We paid for 5 x baggage at £90 each as these were included with TC. So that was £450
We also paid to select our seats as again this was included with TC but extra with TUI. So this was £216

Total being £1380.13
Refund given £920.08
Difference = £460.04

The difference is close to the seat selection, but not that amount. So I can’t work out what they’ve not agreed with. I assume we’ll get a letter in the next few days to explain.

Thanks so much to everyone on this thread, even if I’ve “only” got £900 of it back, it’s something we would have just written off and not claimed for. I do kind of wish I’d booked virgin flights and had everything included and gone into MCO rather than SFB but it’s a minor thing and I wouldn’t have been happy if I’d made a mistake and didn’t get the flight prices back.

[emmafleur]

Originally Posted by Princesa

Sorry, I know I keep posting on here and talking to myself 🙈

So we sent the form off last Saturday and today we’ve had a refund of £920.08 which is fantastic, although not our total amount.

The difference between the flights was £1030.12
We paid for 5 x baggage at £90 each as these were included with TC. So that was £450
We also paid to select our seats as again this was included with TC but extra with TUI. So this was £216

Total being £1380.13
Refund given £920.08
Difference = £460.04

The difference is close to the seat selection, but not that amount. So I can’t work out what they’ve not agreed with. I assume we’ll get a letter in the next few days to explain.

Thanks so much to everyone on this thread, even if I’ve “only” got £900 of it back, it’s something we would have just written off and not claimed for. I do kind of wish I’d booked virgin flights and had everything included and gone into MCO rather than SFB but it’s a minor thing and I wouldn’t have been happy if I’d made a mistake and didn’t get the flight prices back.

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I’m so pleased that you got lots of your money back, but annoyed for you that they didn’t give you the full amount. I would certainly be questioning it as they should have. Definitely check why and push for that final amount if you feel up to it. That’s a fair amount you’ve missed out on. Even so, congratulations 😊😊😊😊😊

[antheve]

Originally Posted by Princesa

Sorry, I know I keep posting on here and talking to myself 🙈

So we sent the form off last Saturday and today we’ve had a refund of £920.08 which is fantastic, although not our total amount.

The difference between the flights was £1030.12
We paid for 5 x baggage at £90 each as these were included with TC. So that was £450
We also paid to select our seats as again this was included with TC but extra with TUI. So this was £216

Total being £1380.13
Refund given £920.08
Difference = £460.04

The difference is close to the seat selection, but not that amount. So I can’t work out what they’ve not agreed with. I assume we’ll get a letter in the next few days to explain.

Thanks so much to everyone on this thread, even if I’ve “only” got £900 of it back, it’s something we would have just written off and not claimed for. I do kind of wish I’d booked virgin flights and had everything included and gone into MCO rather than SFB but it’s a minor thing and I wouldn’t have been happy if I’d made a mistake and didn’t get the flight prices back.

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Great stuff. With regards the full amount. They paid out for all immediate family with me however they would not pay out for the consequential loss of my niece who was on my booking. Six in total so they paid 5/6ths.

[Princesa]

Originally Posted by antheve

Great stuff. With regards the full amount. They paid out for all immediate family with me however they would not pay out for the consequential loss of my niece who was on my booking. Six in total so they paid 5/6ths.

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Oh you’re right! They’ve only paid out 4/6ths and so haven’t paid for my parents. Did you do anything about that or did you just have to suck it up?

[antheve]

Originally Posted by Princesa

Oh you’re right! They’ve only paid out 4/6ths and so haven’t paid for my parents. Did you do anything about that or did you just have to suck it up?

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I accepted it as that. It was money I had never even contemplated until reading this thread so I was happy.