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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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22 Feb 21, 09:44 AM |
#11
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Imagineer
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British Airways
Debbies Villa, moved our villa from last year to this year and already said they will move it again. |
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22 Feb 21, 09:46 AM |
#12
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Imagineer
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Disney Cruise Line, Disney (WDW); BA, Universal, Hilton, Alamo-everything cancelled and got every penny back quickly. BA was particularly good customer service followed by DCL but all good.
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WDW too many times to count DL 1999 Paris 1996 |
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22 Feb 21, 09:57 AM |
#13
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Imagineer
Join Date: Jul 06
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Currently having a good experience with netflights holidays, only have a £50 deposit down pp but they have let me rebook the same flights but £600 cheaper when the virgin flight price dropped and we have just moved the dates to august for free and didn’t loose the deposit. There was £20 required but that was flight price difference.
Really on the ball and even come back to emails very quickly. |
22 Feb 21, 09:57 AM |
#14
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VIP Dibber
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I am wondering about the ‘even booking diy’ bit.
It would seem as a good generalisation that those booking diy and thus cutting out travel agents fared rather better when cancelling their vacations than those who went package. As I said, a generalisation as some TA’s have clearly been very good. What this debacle has taught me is that DIY firstly spreads your risk and secondly makes it far easier and less cumbersome dealing direct with companies when getting refunds. Traditionally, your high street TA would caution you against the risks of DIY whilst emphasising the safety of going through his or her company, stating that paying just a little extra will give your money added security. The truth has largely proved to be the opposite, particularly with the very biggest companies that have fobbed of customers with credit notes (very risky if they sink) and months upon months of delay before refunding, particularly in the early days of the pandemic. To me, DIY now seems by far the lower risk option, particularly with complex and multi centre vacations. It may simply be just a tad more time consuming.. but great fun in the planning over a bottle or 20 of Pinot in the cold months.
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2005 onwards.. lots of times! Index of all my Trip and Pretrip reports..https://www.thedibb.co.uk/forums/sho...6#post15662196 Edited at 10:01 AM. |
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23 Feb 21, 10:06 AM |
#15
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VIP Dibber
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British Airways. Had never thought of using them before last year but they were brilliant and very helpful.
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23 Feb 21, 11:30 AM |
#16
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VIP Dibber
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There isn't a car hire broker that comes within a country mile of Andy at DFCH. Not only for his prices but also his help on here, cancellation policy and communication.
Another vote for BA. They cancelled our April LGW-TPA last Friday. About 10 minutes on the phone and showing as a credit on my CC this morning. Mick
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