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Old 27 Dec 21, 03:24 PM  
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#21
pluto99
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cant get anything out of em, does any one have a number for BA
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Old 27 Dec 21, 03:26 PM  
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Pupbelly
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Can you not extend your stay in the hotel? If they say no I would ask them what they expect you to do, they may have some ideas.
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Old 27 Dec 21, 03:27 PM  
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#23
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should i tell them shes tested positive or just book a room
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Old 27 Dec 21, 03:29 PM  
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#24
Pupbelly
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BA…..

1-800-AIRWAYS

1-800-247-9297

Daily, 7am - 11pm: Eastern Standard Time (EST)
Edited at 03:33 PM.
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Old 27 Dec 21, 03:30 PM  
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Originally Posted by pluto99 View Post
should i tell them shes tested positive or just book a room
I would be honest and see what they say/advise. If they can’t help I would hope that human nature would at least mean they will offer some guidance as to what to do next or where you could go.
Edited at 03:32 PM.
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Old 27 Dec 21, 03:32 PM  
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DisneyCupcake
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Originally Posted by pluto99 View Post
should i tell them shes tested positive or just book a room
Yes - you need to inform the hotel.

If you have a BA Holiday booked have you tried the BA Hols Duty desk 24 hour number +44 208 707 4463
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Old 27 Dec 21, 03:32 PM  
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lizzie145
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Originally Posted by pluto99 View Post
should i tell them shes tested positive or just book a room
they need to know to ensure that no one goes into the room to clean if you stay
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Spain with the grandson
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Old 27 Dec 21, 03:43 PM  
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flights sorted till the 6th of jan need a villa please anyone
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Old 27 Dec 21, 03:43 PM  
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Scotsmomma2
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So sorry for you,are you on FB,there are good pages for various hotels,people are often very helpful if they're in the same hotel and would maybe offer to help you out with a food drop off etc.
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A beautiful villa in Zante
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Old 27 Dec 21, 03:44 PM  
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Originally Posted by Pupbelly View Post
Good luck with Staysure!
I hope they offer better help than when we last used them. Sorry for the negative input but I would suggest a Plan B to be honest and do what’s best for you and not be waiting on them.
Doesn’t it have to be Staysure approved accommodation, assuming you want to claim on their policy for it? Think I read that in my policy.
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