Nightmare start to holiday

[A&S&O]

We made a delayed flight claim a few years ago. We did it through Resolver (as recommended by Martin Lewis). It was so straightforward. Are we still entitled to compensation now we're out of the EU?

Sorry, can't help with any of your other problems.

[glenandem]

All sorted as far as getting it sorted goes lol, been on the phone to Al all afternoon and couldn’t understand a word they said and was no help but luckily logged in again online not long ago and they’ve booked us onto the virgin flight tomorrow going from Manchester, we’ve just marched back to t2 and paid out £170 in tests again and thankfully negative but man I was stressed worrying about getting a positive!
Gonna settle at the hotel now and walk back over again first thing and hopefully we’re finally on the way but such a stressed day, just hope we get some nice compensation for all this and what we’ve lost today😠
Need to look into that now and see how we go about that

[lizzie145]

From the CDC

If your flight is delayed before departure, you will need to get retested if the delay causes your test to fall outside of the 1-day pre-departure testing period requirement. A delay while traveling on a continuous itinerary will not invalidate an otherwise valid test unless it results in you leaving the airport terminal or a layover lasting longer than 24 hours past the 1-day limit, the you will need to be retested. If a connecting flight in your trip is delayed past the 1-day limit of testing due to a situation outside of your control (e.g., delays because of severe weather or aircraft mechanical problem), and that delay is less than 48 hours past the 1-day limit for testing, you do not need to be retested. If the delay is more than 48 hours past the 1-day limit, then you will need to be retested.

[glenandem]

cheers guys, does anyone know how I go about compensation now, ive never had this before.
do I contact the insurance or contact the airline direct myself?

[megaflyer]

Originally Posted by glenandem

cheers guys, does anyone know how I go about compensation now, ive never had this before.
do I contact the insurance or contact the airline direct myself?

See more...

See my earlier reply

[glenandem]

getting better this holiday, we just noticed they've rebooked everyone but my youngest daughter she's missing off the booking lol aggghhhhhhh

[Softy]

Originally Posted by glenandem

cheers guys, does anyone know how I go about compensation now, ive never had this before.
do I contact the insurance or contact the airline direct myself?

See more...

Follow megaflyers advice and you’ll end up with a nice sum from the airline.

[Softy]

Originally Posted by A&S&O

We made a delayed flight claim a few years ago. We did it through Resolver (as recommended by Martin Lewis). It was so straightforward. Are we still entitled to compensation now we're out of the EU?

Sorry, can't help with any of your other problems.

See more...

Yep, still entitled to the compensation.

[Talland 2016]

Hope you get away safely tomorrow
What a nightmare for you all xx

[PABBY]

Originally Posted by glenandem

cheers guys, does anyone know how I go about compensation now, ive never had this before.
do I contact the insurance or contact the airline direct myself?

See more...

A similar thing happened to my wife and I back in 2017 when travelling to Cuba with Thomas Cook: we were delayed by 24 hours and put up in a Manchester hotel overnight. When TC eventually informed us that we would be delayed until the next day (around 5:30pm for what should have been an 11am flight), they also gave us a letter stating that we would be receiving £600 each as compensation. We did not need to claim on our travel insurance, nor did we have to chase them, as they paid up within a couple of weeks of our return.

Although our holiday was a far simpler arrangement than your own (no car, etc), I would hope that Aer Lingus will see you right in a similar way that TC did with us.

Have a good 'un when you eventually get there!