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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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2 Jun 20, 12:14 AM |
#11
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Imagineer
Join Date: Jun 19
Location: Scotland, UK
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You don't need https unless you require a secure connection. Typically you won't see that until you're on a booking or Log in screen. So http to a home page should be fine for most.
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2 Jun 20, 08:29 AM |
#12
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VIP Dibber
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Yes this is what I thought, the email wasn't about payment, just an acknowledgement that they are looking into the claim, and all http links are Facebook, Twitter etc.
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May life hand you packets of pixie dust. Christine (Kraftikris) 1989 - Famous Host, Int. Drive 1999 - Quality Inn Plaza Int. Drive 2003 - 25th Wedding anniv. St Lucia, 2004 - Quality Inn Kissimmee 2006 - Bahama Bay Davenport 2007,2008 and 2010 Nov, Windwood Bay May 2009 Ballys, Las Vegas Nov 2012 Lindfields Villa. Nov 2011, 2013. 2014 & 2015 2016, 2017, 2018, Terrace Ridge Nov 2019 Grand Reserve, 2022 The Manors at Westridge |
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2 Jun 20, 09:03 AM |
#13
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Apprentice Imagineer
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i got the email too last night, my flight was for 2nd may, it is just giving me a refund ref number and not much else to be honest, links to VA twitter ect, but not asking for anything from me, i tried to reply but that gets a bounce back mimecraft delivery failure.
I did put in another refund request and even through i did that first have not heard anything. but at least a bit of hope I may see my money back! Dot x |
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2 Jun 20, 09:15 AM |
#14
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VIP Dibber
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My refund is for seat selection costs, I am still hoping to go in November, and have been allocated seats on the replacement plane at LHR. But I wish you luck.
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May life hand you packets of pixie dust. Christine (Kraftikris) 1989 - Famous Host, Int. Drive 1999 - Quality Inn Plaza Int. Drive 2003 - 25th Wedding anniv. St Lucia, 2004 - Quality Inn Kissimmee 2006 - Bahama Bay Davenport 2007,2008 and 2010 Nov, Windwood Bay May 2009 Ballys, Las Vegas Nov 2012 Lindfields Villa. Nov 2011, 2013. 2014 & 2015 2016, 2017, 2018, Terrace Ridge Nov 2019 Grand Reserve, 2022 The Manors at Westridge |
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2 Jun 20, 11:14 AM |
#15
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Imagineer
Join Date: Feb 13
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But pretty much every site does now use https. Even google is now encrypted. And the dibb.
Edited at 01:12 PM. |
2 Jun 20, 02:20 PM |
#16
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Relaxing at the Grand Floridian
Join Date: Jan 07
Location: UK
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Received a response from virgin WhatsApp-
An email hasn't been sent in regards to your booking yet. The email was sent to you in error. I'm sorry. So it seems the email was genuine but they are sending out emails mixing customer ref numbers!
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Crissy |
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2 Jun 20, 03:39 PM |
#17
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Thread Starter
Earning More Ears
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I've just come off a chat with them as well. Pretty much the same response as you - Sorry for sending you an email in error.
Bottom line seems to be legitimate email, but poor admin from VA.
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1927sully |
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29 Jul 20, 05:21 PM |
#18
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Thread Starter
Earning More Ears
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I have just been sent an email by Virgin Atlantic Refund Team, but it isn't for my booking.
It is for booking Ref COF6NO. Just on the off chance that the booking belongs to a Dibber & they haven't received the email themselves. I will forward the email if it does. Well done Virgin - On the ball! Update: I received an email yesterday saying that my refund has been processed & will be paid within 14 days. Unfortunately, it is again for Ref COF6NO! This time there was an attachment showing the amount, and the names of the passengers - GDPR anyone?! ? Had an online chat with VA, but they were so blasé about it. Still waiting for my own refund BTW.
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1927sully |
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29 Jul 20, 07:42 PM |
#19
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Relaxing at the Grand Floridian
Join Date: Jan 07
Location: UK
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I decided to claim on my credit card as virgin not being helpful- refund processed within a week
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Crissy |
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