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Car Hire & Transportation Discuss the best way of getting around Florida. |
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27 Jul 20, 07:42 AM |
#1
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Getting Excited
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APH Parking Gatwick
Good morning all
I am after some advice please. I am due to leave the car at Gatwick in less than two weeks. Since May I have been trying to contact APH without success to cancel the booking. I have called (no calls being answered), I have emailed, used Facebook and Twitter to no avail. All I get are emails from APH asking if I am still arriving and if not, to cancel online. This is all very good but as soon as I try to cancel my booking through their website, I pick up my active booking and on the next page it says no booking found. I appreciate they are busy but this is the only company my cancellations haven't been straight forward with. Any advice please? Thank you |
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27 Jul 20, 09:29 AM |
#2
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Trainee Dibber
Join Date: Mar 19
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Which email address are you using? I used the one that the confirmation for my booking came on, think it was customerservices@aph.com They replied to me the next day and I got my money back within the week.
Good luck! |
27 Jul 20, 10:22 AM |
#3
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Thread Starter
Getting Excited
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5 Aug 20, 09:55 AM |
#4
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Relaxing at the Grand Floridian
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https://www.thedibb.co.uk/forums/sho... php?t=1176245
Did you tried what I explained in this thread? |
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9 Aug 20, 11:36 PM |
#5
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Thread Starter
Getting Excited
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10 Aug 20, 06:28 AM |
#6
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Imagineer
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I had the same problem but that was in March I emailed them & obviously they were on furlough, I tried the same as you Twitter Facebook emails nothing then I said I’ve given them 7 days till I contact Credit Card & low & behold received email to say it’s being processed, then they ring you to take refund details as not stored after 30 days
Good luck |
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