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Old 14 Aug 17, 10:21 AM  
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#21
rocknrollsoul
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Ohh annoying! Are the ATD tickets e-tickets? We fly on Thursday
Thanks
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Old 14 Aug 17, 10:31 AM  
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#22
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Originally Posted by rocknrollsoul View Post
Ohh annoying! Are the ATD tickets e-tickets? We fly on Thursday
Thanks

These are proper tickets posted out to you.
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Old 14 Aug 17, 10:54 AM  
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#23
rocknrollsoul
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ATD said they'd pos for next day fort £10.95. I'd have to get a refund from Disney but I'd save $61. Tempting!
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Old 14 Aug 17, 10:57 AM  
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£10.95 steep!

It is tempting though 🤔
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Old 14 Aug 17, 12:38 PM  
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Helen1512
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Originally Posted by rocknrollsoul View Post
ATD said they'd pos for next day fort £10.95. I'd have to get a refund from Disney but I'd save $61. Tempting!
We emailed Disney about our tickets saying we were disappointed that we were led to believe these tickets were exclusive to Disney and weren't given the chance to look for them elsewhere cheaper. We asked for a refund and the chance to book with ATD. They replied and refused to refund saying the tickets are non refundable. It does say that on the tickets, so putting it down to experience. I'm still going to MNSSHP for the first time so still excited and looking forward to it very much.
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Old 14 Aug 17, 12:46 PM  
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DisneyDreamer81
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Originally Posted by Helen1512 View Post
We emailed Disney about our tickets saying we were disappointed that we were led to believe these tickets were exclusive to Disney and weren't given the chance to look for them elsewhere cheaper. We asked for a refund and the chance to book with ATD. They replied and refused to refund saying the tickets are non refundable. It does say that on the tickets, so putting it down to experience. I'm still going to MNSSHP for the first time so still excited and looking forward to it very much.
I've just rung them and they've refunded my tickets! It's definitely worth calling as I got the same response by email. Very happy I called them
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Old 14 Aug 17, 12:52 PM  
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dopson
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Can i ask which number you called DD81? I've tried 1 number once and they said they didnt deal with?

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Old 14 Aug 17, 02:21 PM  
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#28
DisneyDreamer81
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Originally Posted by dopson View Post
Can i ask which number you called DD81? I've tried 1 number once and they said they didnt deal with?

Thanks
Well I actually called 0800 085 0582 as I needed to speak to them about a dining reservation too. The lady I spoke to transferred me to ticket services who sorted it out within a couple of minutes.
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Old 15 Aug 17, 03:01 PM  
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#29
Susanjane
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Hello,

My husband just phoned 0800 085 0582 as DisneyDreamer81 said, to see if they would refund our money as tickets were £60 more than on Attraction Tickets Direct, and they were happy to refund, but did say that it was a one off thing they were doing.

So seems to be worth a try if your dates are cheaper.

Susan
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Old 15 Aug 17, 03:27 PM  
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#30
fairyella
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I've just received my MNSSHP tickets from ATD. Just a bit concerned as the date on the reverse of tickets says 06/06/17? Has anyone e else received theirs and do they have the same in reverse? Thanks
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