Curious last year Alaska cruise/tour NCL ? Glitch

[Eeyorefanuk]

I was just wondering what ended up happening

Last year someone booked amazing glitch price for Alaska cruise/tour I think with NCL

Did they honour it?

[Vikkicat]

Hi Eyeore - yes and yes...

there were a couple of us who booked for different times over the summer. I booked for the Aug land tour and cruise.

first we heard nothing, for ages... then eventually the TA came back and said NCL were changing the ship so the land tour was cancelled (no idea on that logic!). lots of emails back and forth as they were not offering anything else, no compo nothing... then eventually they relinquished and have agreed that we have the tour and cruise... so we go August! yipeee

[daffodil92]

And yes for us too 😊
The cruise consultant started phoning me after Easter telling me I “had” to cancel it. I never received anything in writtthen they sent an automated email thanking me for cancelling! I found an online Advocacy group and a really lovely gentleman from there contacted their media department... our trip was completely reinstated and the price honoured. We are in full planning mode now 😃

[Eeyorefanuk]

Oh I am so pleased for you both x

[welshwiz]

Great news! Really pleased for both of you and well done for standing your ground!

[Vikkicat]

Thank you

just finalising all the plans - doing everything apart from the NCL bit ourselves, planning but not Disney planning - it's different!

[daffodil92]

Thank you both. It was so helpful having the support of other Dibbers (especially Vikkicat) - it was empowering to know that what they were telling me was different to what they were telling others.

[Eeyorefanuk]

Wish I had booked it 😆 x