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Old 25 Nov 20, 05:02 PM  
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HEARTSTOPPER22
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BA help please.

I have a booking for April 21

Dur to the circumstances I'd like to change it to late September. The overall holiday is cheaper also.

Is it possible to change it? Will I be charged?
When I tried to do it through my booking it said you had to ring a certain number... when I rang it... its invalid?

Can anyone help?
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Old 25 Nov 20, 05:15 PM  
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disneypars
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Try 0800 727 800 might be able to help you.
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Old 25 Nov 20, 05:24 PM  
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HEARTSTOPPER22
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Originally Posted by disneypars View Post
Try 0800 727 800 might be able to help you.
Thanks for that, just called them and they won't accept calls. They say to change it at ba.com.

But there seems to be no facility to do so?
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Old 25 Nov 20, 05:34 PM  
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stanleycamel
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Originally Posted by HEARTSTOPPER22 View Post
Thanks for that, just called them and they won't accept calls. They say to change it at ba.com.

But there seems to be no facility to do so?
Try going on to the Coronavirus page (link below) and you should see an online chat function in the bottom right hand corner

britishairways/en-gb...st-information

Try that or Twitter.
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Old 25 Nov 20, 06:36 PM  
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lexie32
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let me know if you manage to get through to them, im trying to alter our dates too!
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Old 25 Nov 20, 06:51 PM  
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spinone lover
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I rang that number and didn’t press any options, it was answered in a few minutes by a very nice Indian lady, I know she was Indian as she told me all about her wedding recently.
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Old 25 Nov 20, 07:51 PM  
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tootsie rolls
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I changed ours from April to sept , very easy and so helpful
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Old 26 Nov 20, 02:36 PM  
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HEARTSTOPPER22
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Managed to get through on the phone last night. Job done no messing about. Holiday changed to late Sept.
Thanks for the help guys.
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Old 27 Nov 20, 04:11 PM  
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leahamy
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We had changed ours from Sept 2020 (Virgin refund eventually received) to May / June 2021 (BA) - only paid £400 deposit to BA for flights + car package - this week decided to change again to Sept 2021 but had the same problems with BA website and invalid phone number.
We also need to change one of the travellers (would probably be an admin fee) so, I decided to rebook with BA from scratch - flights + car £250 cheaper than May booking, then found a link to claim a voucher for first BA booking - didn't expect success as it was only a deposit but, they issued a voucher and have now reduced the new booking by £400.
Great result!
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