Hidden Disabilities lanyard

[ellie666]

Originally Posted by miss_chief

Does anyone have any experience of special assistance at Tampa airport? We've previously flown into Miami and Orlando airport, on these occasions I have emailed the airport direct and have been met at the plane and escorted through immigration etc.. and the whole process has been amazing. I can't find any where to contact at Tampa airport for similar assistance

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I don't know what it's like at Tampa, but at Orlando we never contacted them but as soon as we got to security a guard noticed us and lifted the ropes for us to walk straight thru, still doesn't help with bag reclaim which took an age

[HermioneFuzzle]

Originally Posted by Kev Harrison

Anything I can do to help, please ask

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Thanks! Absolutely love Dibbers for the straight-up advice. Thanks to this thread we have got extra assistance from BA, who have been fantastic. Our seats have been allocated together, and we have a map of the airport. BA have advised us to go to the special assistance desk at Gatwick and make ourselves known, so they can arrange support with us. We can also pick up sunflower lanyards there.
We will also have a keyword on our tickets/booking that discretely alerts staff that we may require special assistance.
My son is overjoyed that he may have a quiet place to wait in the airport.
We are really really looking forward to the whole holiday now, instead of dreading the whole travelling experience.

[Manny Haines]

Originally Posted by miss_chief

We've previously flown into Miami and Orlando airport, on these occasions I have emailed the airport direct and have been met at the plane and escorted through immigration etc

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We are traveling BA Gla-Lhr-Mia in June.
Would you happen to have to contact details for Miami?
It might just be me but I can’t find an email address only a phone number for assistance in Mia.
BA have been great, our DD likes/needs to have a window seat with no one behind, so we’re in row 37 on a BA b747, which actually gets terrible reviews, no seat recline but it’s ideal for our DD and that ideal for us!

[miss_chief]

Originally Posted by Manny Haines

We are traveling BA Gla-Lhr-Mia in June.
Would you happen to have to contact details for Miami?
It might just be me but I can’t find an email address only a phone number for assistance in Mia.
BA have been great, our DD likes/needs to have a window seat with no one behind, so we’re in row 37 on a BA b747, which actually gets terrible reviews, no seat recline but it’s ideal for our DD and that ideal for us!

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Looking back through my emails i contacted customerservice@miami-airport.com

[Manny Haines]

Originally Posted by miss_chief

Looking back through my emails i contacted customerservice@miami-airport.com

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Many thanks, do you think we should we email 24hrs before arrival?

Thanks,

Manny

[Guest]

Originally Posted by miss_chief

Looking back through my emails i contacted customerservice@miami-airport.com

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We are flying into Miami with a DS on a Disability lanyard - will be interested in finding out how this worked in Miami?

[miss_chief]

Originally Posted by Manny Haines

Many thanks, do you think we should we email 24hrs before arrival?

Thanks,

Manny

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I emailed them several weeks (if not months) in advance and set everything on place. I then dropped them a quick email a week or so before we went just to confirm everything was still in place