Problem with Amazon try before you buy

Tracydcp · 25 Jun 22, 04:07 PM

Has anyone had problems using Amazon try before you buy? I used to be able to use it with no trouble but since my bank introduced more authorising of payments I�m having trouble. It comes up to authorise, I do that through my banking app which accepts it and then I go back to Amazon and complete the order. But I then get an email saying another payment method is needed. I�ve checked with my bank and they say there�s no problem their end. Anyone else had this and found a way round it?

**catlady** · 27 Jun 22, 01:06 PM

I can only use a credit card now, not debit card? Would that be the same for you?

ScoopsAhoy · 27 Jun 22, 01:59 PM

Originally Posted by catlady

I can only use a credit card now, not debit card? Would that be the same for you?

That�s weird as I tried to use this a couple of months ago with credit card and it wouldn�t work so thought it had to be debit.

**catlady** · 27 Jun 22, 04:16 PM

Originally Posted by ScoopsAhoy

That�s weird as I tried to use this a couple of months ago with credit card and it wouldn�t work so thought it had to be debit.

That's weird? It's definitely my credit card as I don't like using it unless I have to, so I was annoyed!

Mariesmith · 27 Jun 22, 04:28 PM

I'm having issues with Amazon Subscribe and Save recently.

I get some household items delivered once a month but the card authorisations seem to happen in the middle of the night. With these extra security checks I keep getting items cancelled.

I have 2 credit cards linked to my Amazon account and it used to automatically switch to the back up card but now seems to just cancel stuff.

Tracydcp · 27 Jun 22, 05:57 PM

Originally Posted by ScoopsAhoy

That�s weird as I tried to use this a couple of months ago with credit card and it wouldn�t work so thought it had to be debit.

Yea it can only be credit card as when I tried my debit it said it didn�t allow debit cards

Tracydcp · 27 Jun 22, 05:57 PM

Originally Posted by catlady

I can only use a credit card now, not debit card? Would that be the same for you?

Yes this is with my credit card, it doesn�t allow debit cards. At least it seems like I�m not the only one 😕