New boiler warranty/guarantee

Lisalimetree · 4 Jul 22, 12:05 AM

I’m getting a new Worcester bosh boiler fitted and it comes with an 8 year warranty or is it guarantee? What does this cover? Do I still need my service plan?

Boiler man has been really nice but I can’t ask him again something I’m sure he has already told me! This is a mind field!

I’m still getting over the cost

danisleigh · 4 Jul 22, 06:10 AM

I have an 8 year parts and labour warranty with mine which covers any issues but we still have to pay for our annual service and this has to be kept up or the warranty becomes void. Hope this helps!

Rac20 · 4 Jul 22, 06:34 AM

I was paying British Gas a monthly fortune for a service plan and when I got my new boiler, I was advised I didn’t need it as it’s covered by the warranty. It was installed by British Gas though. I do still need to pay for the annual service.

novocastrian · 4 Jul 22, 09:03 AM

Originally Posted by danisleigh

I have an 8 year parts and labour warranty with mine which covers any issues but we still have to pay for our annual service and this has to be kept up or the warranty becomes void. Hope this helps!

This

we pay @ £50 for annual service to keep warranty valid

Dinglebert · 4 Jul 22, 09:33 AM

You do need to ask him again and get him to put in writing what is covered, what is not and what you need to do annually to keep the coverage eg annual service. Plans can be very different and therefore any advice here may not be correct.

Lisalimetree · 4 Jul 22, 09:34 AM

Thank you that’s good news to hear I will be saving £33 per month from my service plan.

Paying for an annual service is not a lot.

Mr Tom Morrow · 4 Jul 22, 09:38 AM

OP. Sad to say but over the 8 year warranty you will probably lose some Weeks or Months each time you have a service. Not a big issue mind.

I have this with my Baxi. Service due on the 12th Sept every year for 10 years. But the Fitter can't make the 12th so comes on the 6th. The following year he can only come on the 1st. And repeat etc.

However never let it go past the 12 month gap or past the installation date. Companies love using the small print against you!

wanye · 4 Jul 22, 09:39 AM

i got a 10yr warranty on my boiler when i moved in, the only condition is it needs to be serviced once a year by an approved engineer (in my case, the plumber who fitted it)

costs me £50 a year to get that done

novocastrian · 4 Jul 22, 10:24 AM

we missed a service date due to covid Worcester bosch have allowed iirc 3 months leeway on dates to keep warranty vaild

4 Jul 22, 09:38 AM	#7
	4 Jul 22, 09:38 AM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	OP. Sad to say but over the 8 year warranty you will probably lose some Weeks or Months each time you have a service. Not a big issue mind. I have this with my Baxi. Service due on the 12th Sept every year for 10 years. But the Fitter can't make the 12th so comes on the 6th. The following year he can only come on the 1st. And repeat etc. However never let it go past the 12 month gap or past the installation date. Companies love using the small print against you! __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976

4 Jul 22, 10:24 AM	#9
	4 Jul 22, 10:24 AM novocastrian Imagineer
novocastrian Imagineer Join Date: Aug 14	we missed a service date due to covid Worcester bosch have allowed iirc 3 months leeway on dates to keep warranty vaild