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Unread 21 Mar 20, 11:20 PM  
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#9
thealienwarrior
Proud to wear my Ears
 
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Join Date: Aug 15
For anyone with this problem, as long as you are paying by a visa debit or credit card (so not direct debit) can advise their card issuer they no longer authorise any further payments to a particular retailer.

This can be used in other circumstances too, such as a recurring visa transaction, if the retailer are un-contactable/not responding/refusing to cancel even after advising them you wish to cancel future payments.

It can take a couple of working days to be actioned in full. Just bear in mind, if you do need to make additional payments to anyone once authorisation has been removed, this will need to be by a different means.
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Unread 24 Mar 20, 11:28 AM  
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#10
Kokey77
I want to go now!
 
Join Date: Dec 19
Just to add, I've now had a response to my request for a full refund to say space centre tickets are valid till the end of 2020 or you can have your money back less 10%. Not great but of more use than a 6 month credit note to me.
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Unread 25 Mar 20, 11:00 PM  
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Robpuguk
Earning My Ears
 
Join Date: Oct 18
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Aye me too, Ive taken them up on the refund. They instantly deduct the 10% and then message they have to request the money direct from KSC... hmmmm
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