Eurostar On-board check-in

[Guest]

Originally Posted by JRJ

Thanks for all those replies. We're just back from a fantastic trip so this is the latest ...

It was just as Poppie123 describes, a dedicated Disney Express desk at Ashford which opened about an hour before the train left. We had a disabled guest with us so although I went over to Sequioa Lodge as soon as we arrived, when I asked for our breakfast passes at reception I was given a VIP pass to allow us in at anytime - that was great but I realise won't apply to many. What is new since last time we went though is that when you go down for breakfast there are now signs to each restaurant directing those who are there 'on time' into one and those with 'other time passes' to the other. This seemed to work really well and the queues each morning into both restaurants were minimal.

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Thanks. That's really helpful information as we're leaving from Ashford and staying at the Sequoia Lodge in September.

How many hours before your train departs did you arrive at Ashford? Thanks.

[JamelUK]

Thanks for the feedback JRJ

Originally Posted by JRJ

We had a disabled guest with us so although I went over to Sequioa Lodge as soon as we arrived, when I asked for our breakfast passes at reception I was given a VIP pass to allow us in at anytime - that was great but I realise won't apply to many.

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Yup - we had one when we took Mel's Mum Christine in her wheelchair last year.

If you have a guest with a disability, please bring it to the attention of the check in staff. They couldn't have been more helpful to ensure that Christine had the most comfortable and magical experience possible.

[Guest]

Our train left at 10.28 and we arrived about 08.30 (mainly because my dad's disabled and we didn't know how long it would take to organise assistance etc). The Disney desk opened about 9.15 and people moved down the queue really quickly (there were 4 Disney Staff). The security check in area though (which is the first area you go through before you even get to Disney check in) got really busy around 9.45 and I remember thinking, 'I'm glad I'm not in that queue'. I'd get there early again, it's a clean and comfy waiting area with a few nice coffee bars etc so we wouldn't mind waiting.

Have a great trip!

[Guest]

Originally Posted by JRJ

Our train left at 10.28 and we arrived about 08.30 (mainly because my dad's disabled and we didn't know how long it would take to organise assistance etc). The Disney desk opened about 9.15 and people moved down the queue really quickly (there were 4 Disney Staff). The security check in area though (which is the first area you go through before you even get to Disney check in) got really busy around 9.45 and I remember thinking, 'I'm glad I'm not in that queue'. I'd get there early again, it's a clean and comfy waiting area with a few nice coffee bars etc so we wouldn't mind waiting.

Have a great trip!

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Thank you so much - that's really helpful!

[Guest]

on our recent trip, we left our bags at the station went to the hotel about 4.30 pm and had no problem getting our 7am breakfast slot, that was at the hotel new york,

also something else to bear in mind for a few days into your holiday, the characters arrive at 8am, 8.30, 9am, and 9.30 so if you want some nice piccies without the scrum, its well worth hanging around the hotel, we did this on our last day and were really chuffed with the pictures (sorry off topic i know )

[Happychick]

Originally Posted by madaboutmickey

on our recent trip, we left our bags at the station went to the hotel about 4.30 pm and had no problem getting our 7am breakfast slot, that was at the hotel new york,

also something else to bear in mind for a few days into your holiday, the characters arrive at 8am, 8.30, 9am, and 9.30 so if you want some nice piccies without the scrum, its well worth hanging around the hotel, we did this on our last day and were really chuffed with the pictures (sorry off topic i know )

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That's really good to know! Are those times valid for all hotels?

[Guest]

Originally Posted by madaboutmickey

on our recent trip, we left our bags at the station went to the hotel about 4.30 pm and had no problem getting our 7am breakfast slot, that was at the hotel new york,

also something else to bear in mind for a few days into your holiday, the characters arrive at 8am, 8.30, 9am, and 9.30 so if you want some nice piccies without the scrum, its well worth hanging around the hotel, we did this on our last day and were really chuffed with the pictures (sorry off topic i know )

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Was that different characters on the half hour? Thanks

[JamelUK]

ALL the hotel lobbies/reception areas will have an Activities or Daily Events board.

This will list what times, who and when the characters will be out, as well as listing any other fun events and happenings going on around the hotel.

If you cant see or find the board, just ask reception - they'll point you the right way.

[Guest]

Originally Posted by JamelUK

ALL the hotel lobbies/reception areas will have an Activities or Daily Events board.

This will list what times, who and when the characters will be out, as well as listing any other fun events and happenings going on around the hotel.

If you cant see or find the board, just ask reception - they'll point you the right way.

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Thanks James.

[Guest]

Originally Posted by Happychick

That's really good to know! Are those times valid for all hotels?

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Not sure about other hotels, im sure someone will know, we had pluto, goofy, mickey and minnie at ours, but they may well differ from day to day