$ order with ICE

[Guest]

Hi I ordered £1700 worth of $ yesterday lunchtime through ICE, the money was taken from my bank immediately but have only received an order confirmation email. Will my order come recorded delivery tomorrow? Should be next day recorded delivery but have heard nothing since so getting a little worried! Should I be receiving an email when despatched? Have logged on but just showing confirmation

[Guest]

I ordered currency from them recently. It was delivered next working day (minus the bank holiday) and it came special delivery signed for.

Don't panic, I didn't get a dispatch email from them either.

If you're concerned, give them a quick call. They'll be able to tell you if they've dispatched it or not.

[johnb]

Originally Posted by Cupcake77

Hi I ordered £1700 worth of $ yesterday lunchtime through ICE, the money was taken from my bank immediately but have only received an order confirmation email. Will my order come recorded delivery tomorrow? Should be next day recorded delivery but have heard nothing since so getting a little worried! Should I be receiving an email when despatched? Have logged on but just showing confirmation

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Yesterday was a Sunday, so I doubt your order would be dealt with until today.

Edit: Just found the following on their FAQs

iceplc/site/faqs.html

Order placed Sunday, processed Monday, delivered Tuesday

[Guest]

Thanks everyone, the money has been despatched today so will be with me tomorrow

[DIBBadmin]

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