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Old 27 Jan 20, 10:02 AM  
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kennycapes
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how to confirm you're on the Magical Express?

I sent off a booking (did it online) and i have the confirmation of the request.

it said i would here back, how long should i wait before checking?

Its been a fare few weeks now

Cheers all.
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Old 27 Jan 20, 10:08 AM  
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Tsoski
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When I did mine online in August it only took a couple of days and they send back an email with a reservation number?

If you've not heard back by now I would resubmit the request or try contact them
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Old 27 Jan 20, 10:19 AM  
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MrsEgg
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I got an acknowledge email straight after and the following day I got an email confirming, this was on the 15th Jan and heard back on the 16th.
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Old 27 Jan 20, 10:22 AM  
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Thorpy
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I don't think I've ever had a confirmation. !

I am convinced that if you didn't book and walked up to the desk and asked, they'd take you anyway. It might take a minute of two longer while they confirm details etc, but if you meet the requirements, they will take you. Requirements simply being you are about to check in to the hotel they take you to.
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Old 27 Jan 20, 10:25 AM  
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scottishmum
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I never had confirmation.
Just walked up to desk at airport showers then our booking confirmation and all was done.

I’d they see you are staying onsite that’s really all the need .
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Old 27 Jan 20, 10:37 AM  
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disney332
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Originally Posted by Thorpy View Post
I don't think I've ever had a confirmation. !

I am convinced that if you didn't book and walked up to the desk and asked, they'd take you anyway. It might take a minute of two longer while they confirm details etc, but if you meet the requirements, they will take you. Requirements simply being you are about to check in to the hotel they take you to.
Exactly that.

If you rock up with a resort booking they will not turn you away.

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Old 27 Jan 20, 10:45 AM  
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welsh wizard
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Originally Posted by Thorpy View Post
I don't think I've ever had a confirmation. !

I am convinced that if you didn't book and walked up to the desk and asked, they'd take you anyway. It might take a minute of two longer while they confirm details etc, but if you meet the requirements, they will take you. Requirements simply being you are about to check in to the hotel they take you to.
Be careful though as when my son arrived a day after us (I had booked him in but they had the previous days flight details) even though he had proof he was staying at OKW they said he wasn’t booked in and they couldn’t take him! He called me to say he was getting a taxi, I spoke to the front desk and they sorted it but it took ages and left a bad taste to the start of his holiday.
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Old 27 Jan 20, 10:54 AM  
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disney332
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Originally Posted by welsh wizard View Post
Be careful though as when my son arrived a day after us (I had booked him in but they had the previous days flight details) even though he had proof he was staying at OKW they said he wasn’t booked in and they couldn’t take him! He called me to say he was getting a taxi, I spoke to the front desk and they sorted it but it took ages and left a bad taste to the start of his holiday.
Not acceptable under any circumstances.

What further action did you take?

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Old 27 Jan 20, 01:24 PM  
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kennycapes
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Originally Posted by MrsEgg View Post
I got an acknowledge email straight after and the following day I got an email confirming, this was on the 15th Jan and heard back on the 16th.
Thanks all, i emailed them this morning and have my response already,

Thanks for confirming that i should get one.

All sorted.
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November 2000 - Holiday inn, iDrive - quick weekend with the wife whilst she worked in Florida
October 2014 - Watersong DIY first family holiday.
October 2016 - Windsor Palms DIY second family holiday of a life time.
August 2020 CANCELLED AKL, Aug 2023 - First time on site, lets try this again
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Old 27 Jan 20, 01:27 PM  
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duchy
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Originally Posted by Thorpy View Post
I don't think I've ever had a confirmation. !

I am convinced that if you didn't book and walked up to the desk and asked, they'd take you anyway. It might take a minute of two longer while they confirm details etc, but if you meet the requirements, they will take you. Requirements simply being you are about to check in to the hotel they take you to.
You are right to be convinced.
I’ve done it that way when plans changed last minute.
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