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Old 9 May 20, 04:52 PM  
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Br'er Bear
Very Serious Dibber
 
Join Date: May 13
Aer Lingus - Refund experiences on cancelled flights.

Added 20th July: dac123 was refunded within 7-days after calling HQ on either (01) 761 7835 from Ireland: 0333 006 6920 from UK / Northern Ireland: 00353 1 7617835 from Europe/rest of world.
See post #55



For those with an Aer Lingus flight that was cancelled and you've requested a refund.

I just read of someone who's so far waited 50-days for a refund and still waiting, was posted today on Twitter, 9th May.

I had hoped it would take a few weeks at most, had I known it could take so long then I might have made a different choice.

Therefore I thought I would start a new thread so other Dibbers with Aer Lingus flights over the coming months can make a more informed decision when their flights are cancelled.

We had called 0333 006 6920 and requested a full refund back onto our credit card on 17 April and we're still waiting. Anyone received their's yet?


Outbound flight - 20th April to MCO.
Cancelled on - 17th April
Case Number - 5283600
Refunded: 4th August back onto credit card.

I will update this post when I receive a refund.

So fellow Dibbers, if you've cancelled an Aer Lingus flight and requested a refund then can you please list the following and if not yet refunded then please update your post when it's received. Many thanks.

Outbound flight: -
Cancelled on: -
Case Number -
No refund as of -
Refunded: -


Added 10th April: Please add your case number but rounded to the nearest hundred.
A case number of 5210900 was issued on 31st March, so over the 18-days up to our cancellation around 72,700 case numbers were raised

I'll post refunded details in this first post for a quick reference.

Cancelled 16th March - Case No 5090000 - Refunded 27th March - Took 11-days - Post #5

Cancelled 27th March - Case No 5191900 - CC Chargeback 28th April - Credited 7th May - Post #3

Cancelled 23rd April - Case No 5307000 - Full refund received 27th June after sending an email to askus@aerlingus.com - Post #32 & 37

Cancelled 24th April - Case No 5310000 - Refunded 7th July after phoning on 27th June - Post #5, #36 & #54

Cancelled 13th May - Case No 5390700 - Full refund received 27th June after sending an email to askus@aerlingus.com - Post #15 & 29

Edited at 08:06 AM.
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