BLUETOOTH help

Tinkerbell · 29 Jun 20, 08:22 AM

Hello lovely techs people.

I am still in the U.K.

Husband says that on his Samsung tablet [SMT50] has an issue with Bluetooth.

When he swipes across to put Bluetooth on in settings the little line thingy goes blue but then fades to grey.

I know it’s a bit vague, but anyone give me a clue as to what he has done. I’m presuming he’s inadvertently pressed some sort of turn off button? He’s technically challenged, can build you a house but not turn on a computer

As we are heading into five months apart he’s very dependent on listening to his music

I’d appreciate any ideas

Thanks

**BucksBugsy** · 29 Jun 20, 09:08 AM

When he tries to switch BT on does he see a list of other BT devices or does it go straight back to grey?

**BucksBugsy** · 29 Jun 20, 09:10 AM

This may give you some tips

https://thedroidguy.com/fix-galaxy-tab-a-bluetooth-issues-wont-pair-keeps-disconnecting-1111092#:~:text=Galaxy%20Tab%20A%20Bluetooth%20iss ues%20fix%20%233%3A%20Restart%20the%20devices&text =Then%2C%20select%20Restart%20option%20and,the%20d evice's%20screen%20turns%20on.

Tinkerbell · 29 Jun 20, 09:14 AM

Originally Posted by BerkshireBugsy

When he tries to switch BT on does he see a list of other BT devices or does it go straight back to grey?

Goes straight back to grey

**BucksBugsy** · 29 Jun 20, 09:15 AM

Originally Posted by Tinkerbell

Goes straight back to grey

I've just tried to reproduce the problem and can't. Have you tried restarting the device?

Tinkerbell · 29 Jun 20, 11:51 AM

Originally Posted by BerkshireBugsy

I've just tried to reproduce the problem and can't. Have you tried restarting the device?

Thanks BB

I will get him to do it via Skype this evening. I can usually sort this stuff out myself but not actually being there it’s hard and he’s terrified of mucking it all up