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Accommodation Hotels, Resorts, Villas Questions and Info |
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29 Oct 19, 09:54 PM |
#1
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VIP Dibber
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Email address for yacht club complaint
We have the welcome letter but it’s just a qr code , will it work for complaints or do I need an email address . Any help us appreciated please .
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LBV Spa resort October 2013 Bahama bay October/Nov 2015, Disney contemporary oct 2015, Loews rpr Nov 2015 Bahama bay October /Nov 2017, Disney contemporary oct 17 , AKL , GF Yacht club / Bahama bay oct/Nov 2019 , poly Nov 2022 boulder ridge, Polynesian , AOA and Bahama bay Sept 24 POFQ |
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29 Oct 19, 10:05 PM |
#2
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Imagineer
Join Date: Dec 09
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I would just ring the front desk, tell them you have a complaint to make and someone will ring you back pretty quickly.
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29 Oct 19, 10:06 PM |
#3
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Imagineer
Join Date: Nov 15
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Hi. We stayed at YC in the summer and sent a complaint to the GM during our stay. The email address was: wdw.gm.yachtandbeach@disney.com
Good luck. |
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29 Oct 19, 11:56 PM |
#4
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Thread Starter
VIP Dibber
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Front desk are part of the problem and to be honest not the greatest of help which is disappointing.
Thank you for this , we are currently working through issues so hopefully they get resolved . I’m so disappointed ☹️
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LBV Spa resort October 2013 Bahama bay October/Nov 2015, Disney contemporary oct 2015, Loews rpr Nov 2015 Bahama bay October /Nov 2017, Disney contemporary oct 17 , AKL , GF Yacht club / Bahama bay oct/Nov 2019 , poly Nov 2022 boulder ridge, Polynesian , AOA and Bahama bay Sept 24 POFQ |
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30 Oct 19, 12:31 AM |
#5
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Imagineer
Join Date: Jan 11
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Oh no whats happened?
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30 Oct 19, 12:51 AM |
#6
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VIP Dibber
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General managers name is Kim Marinaccio, letter left in the room during our stay from her about the fitness center being closed during our stay.email address had capitals in the letter, not sure if it matters but it reads as flows on her letter
WDW.GM.YachtandBeach@Disney.com Hope you get sorted.
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I'm a Great British Mickey Waffle Podcast presenter. Hope you are a Listener Going out in a Blaze of Glory- Our Summer of Sorcery 2019 - COMPLETE! 4 Weeks, from The Yacht Club for 10 nights onto much more Florida fun too All of our previous Trip reports and escapades can be read here. |
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30 Oct 19, 07:57 AM |
#7
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Guest
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I dealt with guest.services@disneyworld.com after we had issues at POR. They were very helpful and I was happy with the response that I got. It did take a couple of weeks to get a reply though because they investigated first.
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30 Oct 19, 10:19 AM |
#8
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VIP Dibber
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We used the QR code at CSR recently when we had an issue with our housekeeping gift card. It was resolved very quickly.
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30 Oct 19, 12:00 PM |
#9
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Thread Starter
VIP Dibber
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Thank you everyone, I need to go and see someone today regarding the issues but I’ve had to cancel a lot of this mornings plans due to being in a resort bus crash on the way from mk to yacht late last night. I’ll try and go later. This holiday just gets better
__________________
LBV Spa resort October 2013 Bahama bay October/Nov 2015, Disney contemporary oct 2015, Loews rpr Nov 2015 Bahama bay October /Nov 2017, Disney contemporary oct 17 , AKL , GF Yacht club / Bahama bay oct/Nov 2019 , poly Nov 2022 boulder ridge, Polynesian , AOA and Bahama bay Sept 24 POFQ |
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30 Oct 19, 12:02 PM |
#10
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Apprentice Imagineer
Join Date: May 16
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So sorry to hear you're having so many issues, Sam.
Have they at least offered you anything for the crash? And are you still stuck in the same room? |
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