Problem with Amazon try before you buy

[Tracydcp]

Has anyone had problems using Amazon try before you buy? I used to be able to use it with no trouble but since my bank introduced more authorising of payments I’m having trouble. It comes up to authorise, I do that through my banking app which accepts it and then I go back to Amazon and complete the order. But I then get an email saying another payment method is needed. I’ve checked with my bank and they say there’s no problem their end. Anyone else had this and found a way round it?

[catlady]

I can only use a credit card now, not debit card? Would that be the same for you?

[ScoopsAhoy]

Originally Posted by catlady

I can only use a credit card now, not debit card? Would that be the same for you?

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That’s weird as I tried to use this a couple of months ago with credit card and it wouldn’t work so thought it had to be debit.

[catlady]

Originally Posted by ScoopsAhoy

That’s weird as I tried to use this a couple of months ago with credit card and it wouldn’t work so thought it had to be debit.

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That's weird? It's definitely my credit card as I don't like using it unless I have to, so I was annoyed!

[Mariesmith]

I'm having issues with Amazon Subscribe and Save recently.

I get some household items delivered once a month but the card authorisations seem to happen in the middle of the night. With these extra security checks I keep getting items cancelled.

I have 2 credit cards linked to my Amazon account and it used to automatically switch to the back up card but now seems to just cancel stuff.

[Tracydcp]

Originally Posted by ScoopsAhoy

That’s weird as I tried to use this a couple of months ago with credit card and it wouldn’t work so thought it had to be debit.

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Yea it can only be credit card as when I tried my debit it said it didn’t allow debit cards

[Tracydcp]

Originally Posted by catlady

I can only use a credit card now, not debit card? Would that be the same for you?

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Yes this is with my credit card, it doesn’t allow debit cards. At least it seems like I’m not the only one 😕