FloridaTix Delay

[Stokieuk]

Originally Posted by inky1

I bought Seaworld tickets with them and didn’t have a great experience.
I had constantly to chase everything from the confirmation e mail to receipt of the tickets nearly 3 weeks after I paid the balance and two e mails to chase
They always responded but were very slow and for that reason unless they were significantly cheaper I wouldn’t use them again

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Bought not so scary tickets a week ago today and still not received. Emailed them and they say they are busy but not too busy to take my money.

Won’t use them again tbh.

[Floridadot]

Just to update, I finally received my tickets today.

[SteveyJ]

I'm 8 days after paying and heard nothing.

[SteveyJ]

Just started a chat with FloridaTix to see what's happening. Will update when I get an answer.

*Update*

Dear Valued Customer,
We are currently experiencing a delay with tickets arriving from the US - we know how important it is to get your tickets and start that all-important countdown! If you do not want to wait to have tickets posted we can arrange an instant E-ticket.
If you do not want an E-ticket your tickets will be posted in the next 10-14 days


I think I'm going to take the e-tickets so we've only got the express pass in our lanyards.

[paullexus]

3 weeks till I go. Put me off using floridatix a bit!

[SteveyJ]

I ended up taking the e-tickets and they arrived within 10 minutes of confirming it.

I do think they have supply chain issues but the comms could definitely be better.

[paullexus]

Originally Posted by SteveyJ

I ended up taking the e-tickets and they arrived within 10 minutes of confirming it.

I do think they have supply chain issues but the comms could definitely be better.

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etickets for universal?

They're telling me tickets posted 14 days after full payment which is no good for me.

So I guess with the etickets you have to sort them out at the ticket booth when you get there?

[SteveyJ]

Originally Posted by paullexus

etickets for universal?

They're telling me tickets posted 14 days after full payment which is no good for me.

So I guess with the etickets you have to sort them out at the ticket booth when you get there?

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Yep, for Universal.

Nope, no messing at Will Call. You get a PDF ticket with each persons name on and a QR code. Go to the Universal app and open the Wallet, scan the QR code and job done, the tickets are in the app. Takes 30 seconds.

[paullexus]

So why do you want all the hassle of chasing floridatix for physical tickets when you can get etickets with no hassle?

[SteveyJ]

Originally Posted by paullexus

So why do you want all the hassle of chasing floridatix for physical tickets when you can get etickets with no hassle?

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I guess some people just want physical tickets.

I originally ordered these in 2019 and I don't think these kinds of e-tickets and the Universal Wallet were a thing then or I'd have probably just gone for them in the first place.

As soon as they offered me the e-tickets that don't need picking up I took them. We always found it a bit annoying having to get the physical tickets out of our lanyard so works better for us.