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Tickets Theme Park Ticket questions and advice |
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13 Feb 17, 09:10 PM |
#11
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VIP Dibber
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We booked our 14 day tickets last April with the free dinning and about 4 weeks later upgraded to 21 day tickets and it was about £100.00 in total for 4 adult tickets.
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Planning again |
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13 Feb 17, 09:32 PM |
#12
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Thread Starter
Gone all Goofy
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13 Feb 17, 09:33 PM |
#13
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Thread Starter
Gone all Goofy
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13 Feb 17, 09:55 PM |
#14
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VIP Dibber
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No I meant phone again now. Explain that you expected to get the upgrade price as it would have been when you booked. If you have no joy send them an email explaining your disappointment. Last year we had booked for 4 of us but only 2 of us needed to upgrade to 21 day tickets. They only allow an upgrade for everyone in the party which meant we paid £52 for nothing. I emailed to express how unhappy I was and they refunded the £52.
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13 Feb 17, 09:59 PM |
#15
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VIP Dibber
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Quote their own T&Cs "If a Booking is changed, the price payable at time of original booking will be the price applicable at the time the change is made.
In the event the value of your Booking (excluding Holidays which include flights and/or a cruise) is the same or increases as a consequences of any amendment to that Booking the amendment fee will be waived.".
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13 Feb 17, 10:18 PM |
#16
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Thread Starter
Gone all Goofy
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Ah I see, yes will ring tomorrow, I must admit the lady I spoke to did sound shocked at the jump in price! I'll keep you posted
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14 Feb 17, 10:39 AM |
#17
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Thread Starter
Gone all Goofy
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Just checked with the very helpful Wellington, he quoted the same price £575, and told me it was a fantastic deal! Er no thanks, I'll think I'll leave it!
I mentioned their terms and conditions and he said it was based on the ticket prices at the time I booked 😢 Thanks all for your help |
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