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24 Aug 19, 06:41 AM |
#881
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slightly serious Dibber
Join Date: May 14
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It's ridiculous. I'm in Florida at the moment so have stayed up to call them on the number they gave in their email and they are refusing calls. How on earth are we supposed to rebook? I'm really worried they are just going to cancel and refund us and we won't be able to get a flight home.
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24 Aug 19, 06:46 AM |
#882
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Imagineer
Join Date: Jul 14
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Has anyone else had this email? I am quite confused. It says they’d have refunded my booking (nothing pending in our account) but then says they are holding it jut in case? Very confusing!
Edit: Just reread and it seems they say they have refunded (wait and see!) but will keep our original package on ice and can reinstate it. Yeah ok love, like I will come crawling back to you Dear Customer, We wanted to get in touch following the recent email you received from us, regarding the cancellation of your flight due to industrial action by British Airways' pilots union, BALPA. We're very sorry that your British Airways Holidays booking is impacted and do not underestimate the inconvenience this will cause. As a precautionary measure, we have refunded you the full price of your trip, as we recognise that your travel dates may be fixed and you may be unable to reschedule. However, to maximise your choices in the event that an agreement is reached and we are able to reinstate your flight, we will also hold all unaffected elements of your itinerary. This includes hotel reservations, car rental and any operating flights. If your flight is operating and you opt to travel, we will be in touch within 2 weeks of your return to arrange to recollect payment, at the same price you originally paid. Edited at 06:52 AM. |
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24 Aug 19, 06:50 AM |
#883
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Imagineer
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I’ve just done, out of interest a dummy booking for my original dates. One of which is mark as disrupted.
I paid £242 return Today £750 return for two flights that are earmarked for disruption. Go figure |
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24 Aug 19, 06:56 AM |
#884
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Apprentice Imagineer
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24 Aug 19, 07:08 AM |
#885
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VIP Dibber
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BA should to be able to rebook people onto alternate carriers eg AA for the transatlantic legs. If you have to stay over there longer they'll cover hotel costs etc as they have a duty of care.
My flight from Aberdeen to London has been cancelled but I'm hoping BA will get me on the Flybe flight. I'm tempted to cancel BA and book Flybe myself in case it gets filled up as I can't change my travel days at all. Fortunately my flight from London is on Virgin so that will be fine provided I can get to London okay. |
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24 Aug 19, 07:22 AM |
#886
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Apprentice Imagineer
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Is anyone having trouble with manage my booking today? I can get into it eventually but if try to view anything it chucks we out. Flying tomorrow, not sure what to do about our return on the 12th yet. If at the moment its just a chance could be affected, dont know whether to leave it and hope it's ok.
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24 Aug 19, 07:42 AM |
#887
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Imagineer
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24 Aug 19, 07:43 AM |
#888
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Excited about Disney
Join Date: Aug 10
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Hi
What is the chance of getting my deposit back, we fly on the 5th October and are thinking of changing flights to klm |
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24 Aug 19, 07:50 AM |
#889
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Imagineer
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This is worrying me and we arent going until the end of November! I'm so sorry for all the people caught up in at the moment 😔
I had the same thought about cancelling it all with BA and going with somebody else, not sure if we would lose our deposit though and we cant really afford that |
24 Aug 19, 07:56 AM |
#890
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Imagineer
Join Date: Jul 14
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Surprise surprise, their phones are not working, cutt off every time.
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