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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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15 Aug 20, 11:36 PM |
#11
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Thread Starter
Imagineer
Join Date: Jul 13
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Wow VA really are a slippery bunch. I’m going to contact them one last time via WhatsApp and if I get the same old chestnut, I will contact my credit card company. Only problem I may encounter is that I booked the seats over the phone with a travel advisor and I never had confirmation come through. I told her this while I was on the phone and she said it didn’t matter as my seats were showing at their end. I can see on my credit card statement that I did pay for them but I can’t see that they even sent me an email just a notification in my booking when I logged on. I hope I don’t have a fight on my hands to get my money back 😡.
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16 Aug 20, 07:45 PM |
#12
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Excited about Disney
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Were due to fly on 1st Dec ( still hoping) but obvs not on 747, I've been told my 120 days are up on 23rd September, so hopefully hear by then re Seat upgrades. I contacted the exec office email to get details
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daveeeeeeeee |
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16 Aug 20, 08:01 PM |
#13
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Stuck in the Tower of Terror
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Was told in May by VA via WhatsApp our bubble refund would take up to 120 days which is up on 2nd September. Will see what happens then!
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17 Aug 20, 08:36 AM |
#14
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Getting Excited
Join Date: Aug 18
Location: Yorks
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I got tired of waiting for my refund, contacted credit card company and did a charge back. I had it back to me within a week!
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17 Aug 20, 09:38 AM |
#15
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VIP Dibber
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Can anyone confirm whether you do have to actively request a refund for bubble / exit row / ELR seat payments?
I had previously read that this would happen automatically once the aircraft was changed or the flight cancelled, but now I'm wondering if I need to be a bit more proactive! |
17 Aug 20, 09:46 AM |
#16
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Very Serious Dibber
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17 Aug 20, 06:10 PM |
#17
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Very Serious Dibber
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17 Aug 20, 06:41 PM |
#18
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VIP Dibber
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Thanks! Our flights would have been at the beginning of October, so maybe I’ll wait a while and see what happens and then put in a request if nothing happens :-)
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17 Aug 20, 08:54 PM |
#19
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Looking for my Ears
Join Date: Aug 20
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I text Virgin in May about our bubble seats and they said my refund was being processed. They've since said it will be paid by 15th September...although I'm not overly hopeful!
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18 Aug 20, 05:32 PM |
#20
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Imagineer
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Im still waiting for an extra legroom seats refund... only been waiting 5 years now... Virgin will bend over backwards to not give back money they owe if they can get away with it.
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Florida..2000, 2001, 2002, 2003, 2005,2006,2007,2009,2010,2011,2013,2015,2016, 2017, 2020 Anaheim 2008 California, Arizona and Nevada road trips 2012,2014, 2019 |
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