Virgin Atlantic Reward Credit Card, shall I pay renewal fee?

[Cabbie]

Mines due on May 14th I need to make a decision in the next couple of days

-Steve

[munmun]

Originally Posted by Chair1519

Still not got my points moved either. Its now a once a day text message. They message me about 1 in the morning with a question. I reply next morning and then they respond again at 1am.

I have my Amex charge card which I pay £140 a year for. I keep it on as I make sure I use discounts they over which come to more than £140. I was collecting the points but used them all for Jimmy Buffet tickets in September which I now fear won't happen.

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Got my points moved today. Yay

[Dinglebert]

Originally Posted by munmun

Got my points moved today. Yay

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how did you manage that!

So far they don't answer the phone after an hour holding.
They reply once a day to text messages with an answer which avoids them doing anything.
I at their suggestion messaged them on facebook but they have not answered that either.

[Guest]

Originally Posted by munmun

Got my points moved today. Yay

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Wise choice I think. I thought about it but I only have 17k as I am generally a BA user and as you can only transfer in multiples of ten it seemed not worth the hassle.

[munmun]

Originally Posted by Claudette

Wise choice I think. I thought about it but I only have 17k as I am generally a BA user and as you can only transfer in multiples of ten it seemed not worth the hassle.

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I had about 100K , it's only a what's app message and they come back to you several days later.

I am a BA users too, have the Virgin MC as an extra if I cant use AE, I really want a Hilton MC but none available at the moment.

[munmun]

Originally Posted by Chair1519

how did you manage that!

So far they don't answer the phone after an hour holding.
They reply once a day to text messages with an answer which avoids them doing anything.
I at their suggestion messaged them on facebook but they have not answered that either.

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Did it on what's app sent a message, didn't expect them to reply but 5 days later and 30 seconds of messages andbthey say it's done. Will take 30 days to show but hopefully it will be OK.

[Mqt]

Originally Posted by Chair1519

how did you manage that!

So far they don't answer the phone after an hour holding.
They reply once a day to text messages with an answer which avoids them doing anything.
I at their suggestion messaged them on facebook but they have not answered that either.

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I’ve been trying since the weekend. Had a reply late Sunday night and was answering questions to get it sorted and then all of a sudden the messages stopped. No response since. I’ve re-messaged, sent a Whatsapp and tried to ring. Not only have I got a lot of miles to move but I had a reward flight refunded a few weeks ago. The miles are showing in my ‘activity’ but aren’t reflected in my balance so I’m 190,000 miles short! 😐

[Dinglebert]

Originally Posted by Mqt

I’ve been trying since the weekend. Had a reply late Sunday night and was answering questions to get it sorted and then all of a sudden the messages stopped. No response since. I’ve re-messaged, sent a Whatsapp and tried to ring. Not only have I got a lot of miles to move but I had a reward flight refunded a few weeks ago. The miles are showing in my ‘activity’ but aren’t reflected in my balance so I’m 190,000 miles short! 😐

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I know in the great scheme of things my 120 000 points is not a big issue to them or indeed to others who have flight issues. However, it is worth roughly just over £400 in Virgin wine which is the nearest monetary thing I can convert it to. It would be much handier if they could have an on-line method of transfer.

[loola30]

Mine is due within the next couple of days too. My concern was needing to potentially have thousands refunded to that credit card. Is it going to make it a lot tricker if I no longer own the reward+ card account...?

[Dinglebert]

And suddenly messanger starting pinging me again. Have now got my transfer going through. I know I will be able to use my Hilton points, Virgin not so much.