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Old 2 Jun 20, 08:04 AM  
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jovial
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Mobile No discount on my email for UK booking

So after receiving the email saying Disney would be in touch about uk bookings , I received an email this morning saying my balance is due in the next 14 days and no offer of discount at all ! 😢 ringing to cancel on Thursday when I’m off work
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Old 2 Jun 20, 08:13 AM  
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ziggyzag
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Originally Posted by jovial View Post
So after receiving the email saying Disney would be in touch about uk bookings , I received an email this morning saying my balance is due in the next 14 days and no offer of discount at all ! 😢 ringing to cancel on Thursday when I’m off work
That might be a generated email as your balance date is due?
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Old 2 Jun 20, 08:14 AM  
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stu1901
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who did you book through?
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Old 2 Jun 20, 08:26 AM  
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Kat11
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Originally Posted by jovial View Post
So after receiving the email saying Disney would be in touch about uk bookings , I received an email this morning saying my balance is due in the next 14 days and no offer of discount at all ! 😢 ringing to cancel on Thursday when I’m off work
I received my balance email this morning. I’m not worried as I think it’s just a automated email. I won’t be paying anyway but I believe you can defer payment until 5 weeks before travel if you let them know.

I fully expect to get an offer email like everyone else soon. 🤞🏼

Kat
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Old 2 Jun 20, 08:29 AM  
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HolidaySi
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Originally Posted by jovial View Post
So after receiving the email saying Disney would be in touch about uk bookings , I received an email this morning saying my balance is due in the next 14 days and no offer of discount at all ! 😢 ringing to cancel on Thursday when I’m off work
I received that standard email last Thursday then on Friday received the phased reopening update one which states- As soon as we have more information about how these changes affect your booking we will be in contact to advise you of the options that are available.

Just waiting for a further update, hopefully with an incentive to rebook next year, before we cancel the booking - Payment due by 10.
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Old 2 Jun 20, 10:34 AM  
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jovial
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Not so bad then if it is automated ! I will wait and see what happens this week then 😊
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Old 2 Jun 20, 10:38 AM  
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DanielJ
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People on one of my facebook groups have rung disney and confirmed the 35% off was for usa only. No discount for UK
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Old 2 Jun 20, 10:39 AM  
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DanielJ
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This is her post...

I’m
On the phone to Disney they are saying there is no 35% discount been offered to the UK 🤷🏻 I was under the impression it was released yesterday but he said deffo not.
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Old 2 Jun 20, 10:50 AM  
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Minniesmiff
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My gut feeling is they have a target occupancy to make social distancing possible but still operate at a reasonable profit. At the moment we can't even fly to the USA from the UK and we have no idea when this will change. As a business they're definitely going to want to get the US visitors in a priority. They'll not start offering discounts until they know we can actually get us there. They're probably hopping most UK visitors will realise they are being priced out so they cancel and Disney can re-sell rooms to US visitors who are more likely to get there.
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Old 2 Jun 20, 09:18 PM  
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jobelly
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Originally Posted by Minniesmiff View Post
My gut feeling is they have a target occupancy to make social distancing possible but still operate at a reasonable profit. At the moment we can't even fly to the USA from the UK and we have no idea when this will change. As a business they're definitely going to want to get the US visitors in a priority. They'll not start offering discounts until they know we can actually get us there. They're probably hopping most UK visitors will realise they are being priced out so they cancel and Disney can re-sell rooms to US visitors who are more likely to get there.
I'm really hoping that isn't the case. Surely they have to offer something for removal of the DDP plus the tickets which will no longer have the hopper part of them able to be used, plus maybe water park.
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