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Old 1 Jun 20, 03:03 PM  
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#31
Kat11
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Old 1 Jun 20, 03:04 PM  
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Th1nkT1nk
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We are awaiting info from Ocean Florida about all this too - we received an email this morning stating the following “...at the moment we are working closely with Disney to confirm the correct details of respective announcement and also the procedure and handling of existing reservations.
We are expecting to have the full details ready by this afternoon, pending Disney’s approval”
Will post on here if we hear anything.
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Old 1 Jun 20, 03:05 PM  
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Originally Posted by gismo1554 View Post
Or it means they are offering some sort of discount if you reschedule. Positive thinking here!
Imagine if we got both?! That would be great but would never happen haha!
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Old 1 Jun 20, 03:12 PM  
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There’s details on an Orlando FB groups summarising some information. I’m not sure how reliable it is.
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Old 1 Jun 20, 03:16 PM  
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Donaldfan
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Originally Posted by joanna23 View Post
There’s details on an Orlando FB groups summarising some information. I’m not sure how reliable it is.
Are they American groups or British? Details for Americans were released last week.
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Old 1 Jun 20, 03:17 PM  
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Originally Posted by Donaldfan View Post
Are they American groups or British? Details for Americans were released last week.
It’s a British group. They seem to have the details.
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Old 1 Jun 20, 03:19 PM  
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loola30
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Originally Posted by joanna23 View Post
It’s a British group. They seem to have the details.
They are insisting the information has come direct from Disney it seems
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Old 1 Jun 20, 03:21 PM  
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Originally Posted by loola30 View Post
They are insisting the information has come direct from Disney it seems
Sorry if it's already been posted - but what ARE those details?
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Old 1 Jun 20, 03:21 PM  
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Originally Posted by loola30 View Post
They are insisting the information has come direct from Disney it seems
I know very confusing. Here are the details. I’m not claiming they’re reliable!



Please see below for a general update from Disney. Please note this information may vary based on your travel supplier, so please contact them.


Disney Dining Plan cancellation

Compulsory reservation system for Theme Park access - Action required

The Disney Parks in Florida are due to start a phased re-opening from the 11th July which, as well as being great news for guests visiting this year, comes with some significant new changes and processes that we need to share with you today. Walt Disney’s World’s main goal is to keep guest numbers to manageable levels, in order to maintain social distancing. As a result, there are some important changes that may affect your booking.

Disney Dining Plan cancellation

Unfortunately Walt Disney World has taken the difficult decision to cancel all dining plans, including those which were booked on the Free Disney Dining and Drinks offer. There will be a reduction on the room price offered to all customers affected by the removal of this offer. The discount will be applied to your booking within two weeks. You will be able to see the specific monetary discount in your customer account by 15th June at the latest. Our team is working hard out to amend the prices in bookings and we will deal with reservations in departure date order. We will advise you by email once the discount has been applied to your booking. You can then advise if you would still like to go ahead with your reservation.

As well as the free dine change, there are some important updates you must know about when it comes to visiting the parks. Please take some time to read through the information below carefully.

IMPORTANT: Compulsory reservation system for Theme Park access

1) In order to manage guest numbers, Walt Disney World is introducing a new reservation system which all guests MUST complete before being allowed to enter the Parks. Guests with existing tickets are being prioritised, but we highly recommend that you do this as soon as the system goes live so you can secure the availability you would like. When the reservation system opens (likely to be in 2-3 weeks) you will be able to reserve theme park days for the rest of 2020. Important: Without these theme park reservations you will NOT be able to gain access to the Disney Parks, even with your ticket.

2) If you haven’t already, please now link your hotel and Disney tickets reservation to My Disney Experience using the desktop site. This is very important as it means you will receive information directly from Disney about when the reservation system will open and park availability.

3) Make sure that you check the requirements for entering the Parks before you leave as this could change. Current requirements, including the need for a face covering, are outlined below.

Your Options

1) Keep your hotel and ticket reservation and enjoy Walt Disney World in 2020.

2) Cancel your hotel and ticket reservation and receive a full refund within 14 days in line with the Package Travel Regulations. Please get in touch if you would like to do this.

3) Amend your booking to 2021 or 2022 and carry over your deposit. We would be happy to help you arrange this so please do get in touch.

Edited at 03:22 PM.
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Old 1 Jun 20, 03:27 PM  
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Princess Ariel
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So does that mean they will offer a discount even if you’ve paid for the DDP? And I’m confused as to why they haven’t stipulated what the discount will be? It all seems very vague!

Edited at 03:28 PM.
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