Notices
Car Hire & Transportation Discuss the best way of getting around Florida.

Reply
 
Thread Tools Search this Thread Display Modes
Old 18 Apr 20, 10:48 AM  
Link to this Post
#31
welsh wizard
Very Serious Dibber
 
welsh wizard's Avatar
 
Join Date: Aug 10

theDIBB Guidebook
Guidebook Photos: 7
Guidebook Reviews: 1
I called my cc yesterday and they were lovely. As I have an email confirming the cancellation and refund amount and I purchased cancellation initially my cc are now dealing with it.
__________________
welsh wizard is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 21 Apr 20, 04:41 PM  
Link to this Post
#32
Smilesonfaces
Imagineer
 
Smilesonfaces's Avatar
 
Join Date: Jun 15

Smilesonfaces's Reviews
DIBB Villa Reviews: 1
Mobile

Checked credit card online today and my HE refund has been made. Couldn’t believe my eyes 😂
Chargeback done with Debenhams Credit card
Smilesonfaces is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 21 Apr 20, 04:53 PM  
Link to this Post
#33
vampiress88
Imagineer
 
Join Date: Aug 18
Mobile

Well mine has been refunded for my cruise I missed last week. This however was also a complaint as they missold me.

I have another one in three weeks. Will have to see if that one is refunded or not. Problem is no one knows when Disney will completely reopen and that could be longer than the voucher lasts
vampiress88 is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 21 Apr 20, 05:21 PM  
Link to this Post
#34
chris123armit
Very Serious Dibber
 
chris123armit's Avatar
 
Join Date: Apr 08
Mobile

Originally Posted by Smilesonfaces View Post
Checked credit card online today and my HE refund has been made. Couldn’t believe my eyes 😂
Chargeback done with Debenhams Credit card
Have done a claim back today with Tescos Credit card so fingers crossed that it works for me too!
__________________
Christine
chris123armit is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 22 Apr 20, 01:18 PM  
Link to this Post
#35
In the middle
First POST
 
Join Date: Apr 20
Mobile

There is a Facebook group which I joined yesterday called Holiday Extras refunds. They have quite a lot of information on there. From what people are saying they are not giving any refunds now even if you had a cancellation waiver and cancelled before the lock down. They are all writing to reject them as there is don't quote me that the emails the CEO has been sending are they have no money. So the question is what happens if they go into administration?The vouchers will be of no use. They have some email addresses of the directors and are suggesting you do a section 75 on your credit card
In the middle is offline Click to view Members Trip Plans Add Member to Ignore List
Old 25 Apr 20, 07:42 PM  
Link to this Post
#36
smoggy123
Apprentice Imagineer
 
smoggy123's Avatar
 
Join Date: Jun 12

smoggy123's Reviews
Hotel Reviews: 1
Hi all

I am in exactly the same position.

I booked our airport stopover hotel with 15 days parking, and paid the extra for the insurance.
I emailed to cancel in March and was told I would get a refund. After waiting I contacted them 3 times via email, then received a generic email saying I would be getting a voucher. I emailed back to say I rejected this, and was then told I would get a refund. That was on the 8th of April and still nothing
__________________
All Star Sports AUGUST(2 WEEKS)1996
All Star Music APRIL/MAY (2 WEEKS) 2012
Old Key West OCTOBER/NOVEMBER (3 WEEKS) 2013
Old Key West JULY/AUGUST (18 nights, with a Universal hotel thrown in somewhere!) 2015
Old Key West JUNE 2020 (2 WEEKS)
smoggy123 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 4 May 20, 11:17 PM  
Link to this Post
#37
Christopher5927
Being a bit Goofy
 
Join Date: Apr 07
coronavirus-business-com...ervice.gov.uk/

Use this site to report Holiday Extas appalling behaviour if you paid for insurance so you can cancel for a refund and they will just give you a voucher. I have.
And I’ve also got my credit card involved to recover my money. How on earth can they refuse to provide a refund when we paid extra to be able to get one if the booking was cancelled up until the day before?
Outrageous.

Edited at 07:15 AM.
Christopher5927 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 4 May 20, 11:59 PM  
Link to this Post
#38
walt4it
VIP Dibber
 
walt4it's Avatar
 
Join Date: Jul 08

theDIBB Guidebook
Guidebook Photos: 8
Originally Posted by Christopher5927 View Post
coronavirus-business-com...ervice.gov.uk/

Use this site to report Holiday Extas appalling behaviour if you paid for insurance so you can cancel for a refund and they will just give you a voucher. I have.
And I’ve also got my credit card involved to recover my money. How on earth can they refine to provide a refund when we paid extra to be able to get one if the booking was cancelled up until the day before?
Outrageous.
I have not gone as far as the credit card route( Yet) but would also urge anyone impacted by Holiday ( lack of ) Extras to fill in the government complaint form

only take a couple of mins - I then tried emailing them again based on my rising ire at their fraudulent way of working.

coronavirus-business-com...ervice.gov.uk/
__________________
I'm a Great British Mickey Waffle Podcast presenter.
Hope you are a Listener



Going out in a Blaze of Glory- Our Summer of Sorcery 2019 - COMPLETE! 4 Weeks, from The Yacht Club for 10 nights onto much more Florida fun too

All of our previous Trip reports and escapades can be read here.
walt4it is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 5 May 20, 12:26 PM  
Link to this Post
#39
ELLENUT
Imagineer
 
ELLENUT's Avatar
 
Join Date: Jul 12
Don't think they will be getting much repeat business once this is over. I would be fuming
__________________
1992: Days Inn Lakeside 1994:HOliday inn Maingate East 2006:Pop Century 2008:Saratoga Villas 2010:Regal oaks 2013:Indian Ridge Villa 2015:BA Club,Disney,POR,Villa, RPR,2016 United business, Sunset Ridge villa 2019: Virgin, 4 Corners Villa 2023: CSR & 4 Corners Villa again!
ELLENUT is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 5 May 20, 01:09 PM  
Link to this Post
#40
chris123armit
Very Serious Dibber
 
chris123armit's Avatar
 
Join Date: Apr 08
Mobile

Originally Posted by chris123armit View Post
Have done a claim back today with Tescos Credit card so fingers crossed that it works for me too!
So an update from me... I joined the suggested Facebook group... followed the suggested steps -emailed the CEO & as I had cancelled on 14th March (& told them I had started a cc claim back & reported them to the CMA) I got a phone call from MN his PA & she issued a refund onto my credit card...
Will certainly NOT use them again!
But then again compared to the hassle I am having with Tui it was not so bad 🥴🤦🏽
__________________
Christine
chris123armit is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 06:37 PM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2367
CaxtonFX  $1.2312
Covent Garden FX  $1.2548
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2357
TESCO  $1.2364
Travelex  $1.2353
Updated: 17:30 28/03/2024
Euro Rates
ASDA  €1.1447
CaxtonFX  €1.1402
Covent Garden FX  €1.1507
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1435
Updated: 17:30 28/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X