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Car Hire & Transportation Discuss the best way of getting around Florida.

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Old 19 Jun 19, 09:18 PM  
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#21
shell1970
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Originally Posted by tiggers friend View Post
I used Andy for the first time this year after recommendations on here and found his customer service to be A1 and the best prices.
We did too. Will definitely use Andy again 👍
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Old 19 Jun 19, 11:43 PM  
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Devojcica25
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Another vote for Andy! No problems with booking and refunded and changed booking numerous times without issues when price dropped. I have recommended on several other pages too! I will continue to use him too!
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Old 22 Jun 19, 09:06 AM  
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Thanks for the recommendations, I just booked a Premium SUV with Andy. Price was excellent and customer service with questions and an issue I had were amazing, even resolving one late last night, I didn't expect an answer so quickly!
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Old 28 Jun 19, 04:58 PM  
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#24
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If you book through a third party like Andy, and have a problem with the car are you dealing with the person you booked with or the car rental company?
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Old 28 Jun 19, 05:43 PM  
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Mr Tom Morrow
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Originally Posted by Sue BL View Post
If you book through a third party like Andy, and have a problem with the car are you dealing with the person you booked with or the car rental company?
Always the car company for a mechanical issue or overbilling etc.

A 3rd party supplier is just a mechanism to get into the supplier. Sometimes cheaper and sometimes dearer - not that anybody would pay more!
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Old 28 Jun 19, 06:16 PM  
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Just to add to the list, I've just booked with Andy for next year and he's been extremely helpful throughout the process answering questions and making sure I've filled in everything for the satnav rental as well. Wouldn't hesitate to recommend.
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Old 28 Jun 19, 08:02 PM  
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DFCH-Andy
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Originally Posted by Sue BL View Post
If you book through a third party like Andy, and have a problem with the car are you dealing with the person you booked with or the car rental company?
As Tom says, if its a issue with the vehicle you're using whilst you're there, you'd contact Alamo. If its anything else such as billing then its the third party that'd resolve the issues for you.
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Old 1 Jul 19, 09:21 PM  
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#28
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Massive thumbs up to Andy @DFCH, full size SUV dropped by £42, emailed Andy and within minutes my booking was re done at lower rate, quality service. Lets just hope Alamo have some left when we arrive, LOL
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