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Old 7 Nov 18, 05:13 PM  
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#11
Guest
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Originally Posted by bigseve View Post
I booked with TUI in April and I still can’t link it to MDE.
You need to follow that up, it shouldn't be taking this long.
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Old 7 Nov 18, 05:32 PM  
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#12
bigseve
Imagineer
 
Join Date: Jul 12
Originally Posted by jammie-pie View Post
Uh oh - Have they given you the Disney confirmation number?
Told me to use the 7 digit ref on my docs. It didn’t work.


Originally Posted by Claudette View Post
You need to follow that up, it shouldn't be taking this long.
Yeah, we did, just after posting on here. Disney have sorted everything out. It appears to have been caused by the fact my booking was 5 people over 2 rooms. They linked both reservations for us and they both have the 7 digit ref no from my TUI docs but room 2 has a suffix on the ref no.


Thanks all.
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Old 11 Nov 18, 10:19 AM  
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#13
Woody84
Staying in the Castle
 
Join Date: Jan 15
Mobile

We are having same trouble with booking through tui.
Was it Disney in the uk you spoke to or over in the us?
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Old 12 Nov 18, 10:19 AM  
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#14
bigseve
Imagineer
 
Join Date: Jul 12
Originally Posted by Woody84 View Post
We are having same trouble with booking through tui.
Was it Disney in the uk you spoke to or over in the us?
Disney UK.
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