Norwegian Flight Change

[dx4100]

My flights have been changed and I am being asked if I accept the change or want a refund. Can anyone tell me if I am being given a raw deal or not. We booked Norwegian Premium and expect it to live up to that.

Original Flights

Outbound
23 May 2020 09:50
London-Gatwick (LGW) - Florida-Orlando
DI7057

Return
06 Jun 2020 16:10
Florida-Orlando (MCO) - London-Gatwick (LGW)
DI7058

New Flights

Outbound
23 May 2020 11:45
London-Gatwick (LGW) - Florida-Orlando (MCO)
DI7053

Return
06 Jun 2020 17:55 Florida-Orlando (MCO) - London-Gatwick (LGW)
DI7054

I get the feeling I have been bumped onto some sort HiFly flight or is it just a schedule change ? I think its meant to be a Dreamliner - Boeing 787-9.

The seat map hasn't changed on the website.

[ClaireNJ]

I would ask them if it’s still Premium, looks like you’ve just been put back a couple of hours on way out & an hour later coming home

[dx4100]

What worried me was the flight numbers changing

This is the seat config still showing on the website.

[Northerndave]

Airlines can change aircraft with no notice needed at all for operational reasons. Check to see if you are still in Norwegian Premium.

There is another post noting that there is another option and that is Norwegian to route you with another airline, at their expense, which they never offer as it is a cost to them, but you are covered under a EU ruling.

[duchy]

Originally Posted by Northerndave

Airlines can change aircraft with no notice needed at all for operational reasons. Check to see if you are still in Norwegian Premium.

There is another post noting that there is another option and that is Norwegian to route you with another airline, at their expense, which they never offer as it is a cost to them, but you are covered under a EU ruling.

See more...

For far in advance bookings that information was incorrect. The options are accept the change or a full refund.

[dx4100]

They said on Facebook chat its a dreamliner and still premium

[bighal]

Originally Posted by Northerndave

Airlines can change aircraft with no notice needed at all for operational reasons. Check to see if you are still in Norwegian Premium.

There is another post noting that there is another option and that is Norwegian to route you with another airline, at their expense, which they never offer as it is a cost to them, but you are covered under a EU ruling.

See more...

That is only if its less than 14 days. This far put they don't have to give that option. Schedules change far too often for a variety of reasons for this to be practical and enforceable and isn't the reason the EU regs where introduced in the first place.

[Guest]

This thread relates. It got closed as it got a bit heated, which was a shame. However, Peko gave useful advice as usual on flight matters !

https://www.thedibb.co.uk/forums/sho...php?p=14120945

I don't want to reopen the debate though!

[Guest]

^^^ sorry did not realise til I re read it that you had posted on it.

[dx4100]

Originally Posted by FamilyGWales

^^^ sorry did not realise til I re read it that you had posted on it.

See more...

Thanks anyway