Floridatix or NOFloridatix

[Friday'sChild]

I didn't realise there was a discount weekend, we still need to order ours.

Does anybody know whether there will be another 'discount weekend' either with Floridatix or anybody else?


Fran x x

[hillcats]

My answer would be NO Floridatix
We had a ticket that didn't work on arrival at turnstile of universal.

[sparks1]

I ordered our tickets on Sunday and they arrived today, special delivery. I also used them last year and on both occasions the service has been excellent.

[DeniseC]

Originally Posted by huggybearv1

I guess im doomed for bad luck then! Spoke to Barclaycard again that they say the payment is due on the card tomorrow, hence ive paid for the tickets ... Its showing on my account as pending ... Still nothing from Floridatix, despite sending a PM to Phillipa from Floridatix ... Getting a lil concerned now!

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I got a reply from Phillipa but no word since despite emailing her again.
No money has been taken from my account as yet but in limbo as I don't want to order another ticket and then end up with two!
Travelling very soon so beginning to panic!
Denise

[Guest]

ordered our DC tickets on the discount weekend and received the voucher, no problems, but we didn't get a confirmation email?

[mrsjacksparrow]

Originally Posted by sparks1

I ordered our tickets on Sunday and they arrived today, special delivery. I also used them last year and on both occasions the service has been excellent.

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Hi, do you mind if I sask if you paid for quick delivery or did you choose the free delivery. I'm getting a little worried, as everyone who ordered theirs last weekend when the special offer was on seems to have had theirs delivered. I'm still waiting

[huggybearv1]

Originally Posted by DeniseC

I got a reply from Phillipa but no word since despite emailing her again.
No money has been taken from my account as yet but in limbo as I don't want to order another ticket and then end up with two!
Travelling very soon so beginning to panic!
Denise

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DeniseC,

After everything, i called Barclaycard again yesterday. They have said the money was put back on the card and floridatix never 'took' the money. So basically I have no tickets.

Called yesterday and spoke to Emily and they honoured (although i havent checked my account yet) the discount by charging me the full amount but then refunding the difference. I have got a booking ref no and an email now so i guess i have to wait for the tickets.

As for floridatix, i still have mixed views. Customer services isnt what i expected from such a company. As a first time floridatix user im not sold on them. Also some holiday makers have mentiined that the 'real tickets' they have been sent havent worked!

What do i do if the tickets dont work when i get there?

Oh lord, please work! Lol

Huggy

[dawnjess]

Originally Posted by FloridaTix

Morning,

I have sent you a PM to resolve any queries. Sometimes emails go into your email junk folder, but we can send out another to you, no problem at all.

Kind Regards
Phillipa

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I sent you a reply and my email again early last week but have not had confirmation, I ve checked my junk mail but it is not there either

[huggybearv1]

Originally Posted by dawnjess

I sent you a reply and my email again early last week but have not had confirmation, I ve checked my junk mail but it is not there either

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Join the club. No apology no email. Their customer service sucks, sorry to say!

Huggy

[Guest]

Originally Posted by ChristieK0310

On a slightly separate note my Kennedy space centre tickets arrived this morning and they are vouchers! I was expecting hard tickets not vouchers? Am I being daft?

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Same with my Legoland tickets - a voucher!. With 4 young children , extra queueing is something I try to avoid. Wouldn't have used them if I'd known! (or read the small print more carefully!)