Booked with Thomas Cook Airlines

[A Cheshire Cat]

Second time in WDW next year, decided to go DIY again this time. Been getting spooked by the whole Norwegian Air financial warning thing, I’ve decided to take the plunge and have booked flights early with Thomas Cook.
We’re flying May 2020- economy out and Premium back. Saved roughly £500 on similar flights we had with Norwegian back in 2017.
Anyone got any experience with TC? Good/ bad/ indifferent? Seemed too good a deal to miss.
Now for the panic of making sure I get the dates I need on Thursday!

[scottishnellie]

Originally Posted by A Cheshire Cat

Second time in WDW next year, decided to go DIY again this time. Been getting spooked by the whole Norwegian Air financial warning thing, I’ve decided to take the plunge and have booked flights early with Thomas Cook.
We’re flying May 2020- economy out and Premium back. Saved roughly £500 on similar flights we had with Norwegian back in 2017.
Anyone got any experience with TC? Good/ bad/ indifferent? Seemed too good a deal to miss.
Now for the panic of making sure I get the dates I need on Thursday!

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As with all questions about airlines you will get mixed replies as everyone has had a good or bad experience with one airline or another.

For my tuppence worth we’ve flown TC for 3 out of our 4 Florida holidays and have booked them again for this year. We’ve had no problems, comfy enough. Yes you pay extra for upgraded IFE and you buy all alcoholic drinks services. But for the difference in the price of the flight it’s a no brainier for me.

There will always be those that pay the extra for virgin etc with all the extras - different strokes and all that.

[Mr Tom Morrow]

I have never flown with TC but I agree with ScottishNellie above.

They have a much better way of handling customer complaints than Tui and that speaks a lot to me. As an aside for a late booking they have some awesome deals. May avail ourslves of one of them next year!

[A Cheshire Cat]

Originally Posted by scottishnellie

As with all questions about airlines you will get mixed replies as everyone has had a good or bad experience with one airline or another.

For my tuppence worth we’ve flown TC for 3 out of our 4 Florida holidays and have booked them again for this year. We’ve had no problems, comfy enough. Yes you pay extra for upgraded IFE and you buy all alcoholic drinks services. But for the difference in the price of the flight it’s a no brainier for me.

There will always be those that pay the extra for virgin etc with all the extras - different strokes and all that.

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So what is the deal with IFE? Obviously the kids will need that!
We’re not massive drinkers so the alcohol charges won’t bother us at all.

[scottishnellie]

Originally Posted by A Cheshire Cat

So what is the deal with IFE? Obviously the kids will need that!
We’re not massive drinkers so the alcohol charges won’t bother us at all.

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You get basic tv channels about 4 films free. If you want to access the other tv channels and about 30 other films you pay £5 for each person who wants access. They print you an access code to type into your screen. We just pay it each year. Worth it for the good films.

[A Cheshire Cat]

Originally Posted by scottishnellie

You get basic tv channels about 4 films free. If you want to access the other tv channels and about 30 other films you pay £5 for each person who wants access. They print you an access code to type into your screen. We just pay it each year. Worth it for the good films.

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Seems reasonable- thanks for your reply!

[scottishnellie]

Originally Posted by A Cheshire Cat

Seems reasonable- thanks for your reply!

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No problem. Anything else just give me a shout 😃

My trip reports in my signature have the travel days with some detail about our flights. But not sack the kitchen trip - that was the year we flew thomson.

[A Cheshire Cat]

Originally Posted by Mr Tom Morrow

I have never flown with TC but I agree with ScottishNellie above.

They have a much better way of handling customer complaints than Tui and that speaks a lot to me. As an aside for a late booking they have some awesome deals. May avail ourslves of one of them next year!

See more...

Good customer service is always appreciated. I was surprised at the price of the flights. Surprised and happy! £500 under what I was expecting, and therefore £500 of my £950 DDP upgrade paid for!

[jakesmum]

We flew Thomas Cook for our first WDW holiday in 2017 and have booked again for this year. Couldn't fault them, Food was typical plane food (I've never found one I liked yet), films were good, flight attendants were friendly and helpful, good leg room in seats, im 6ft tall and had space.
We did economy there and back last time and the only downside was that Irma was about to hit so our plane was ram packed making sleep an impossibility, this time we have booked PE for the way back for the hope of a little more room (and flying earlier in the hope of no massive hurricane baring down on us lol).

[Invisible Man]

We did Thomas Cook to LA last year. Found them to be no frills but ok. We are considering them for Orlando next April because we can get economy out and premium return for over £100 less than Virgin economy both ways. Only downside are the flight times are about 2 hours later, but small price to pay, I reckon.