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Old 14 Dec 19, 11:15 AM  
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#671
collybird
Imagineer
 
Join Date: Oct 11
Location: Dundee
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Originally Posted by anneeb View Post
How annoying, it's bad enough that they reject it and need more information, but then to wait until you phone them before telling you is taking the proverbial.
Absolutely, they have handled this very poorly. Not happy with them at all.

I finally had a call on Thursday making me an 'offer'. It is for the full amount of my claim so I was happy to accept. I now have to wait 7-10 days for it to be paid, you couldn't make it up.
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Old 14 Dec 19, 11:27 AM  
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#672
anneeb
Apprentice Imagineer
 
Join Date: Jul 15
Mobile
Originally Posted by collybird View Post
Absolutely, they have handled this very poorly. Not happy with them at all.

I finally had a call on Thursday making me an 'offer'. It is for the full amount of my claim so I was happy to accept. I now have to wait 7-10 days for it to be paid, you couldn't make it up.
Why give you the hassle then settle anyway? 😡
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