Let's keep updates on DD refunds

[itsmeGAV]

Originally Posted by aladdin

i’ve seen 2 people on twitter say they’ve received theirs so that’s something but still only 2

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Yeah it's better than zero I guess..

If I remember reading, there are over 100,000 customers who paid via DD so they may be doing it in 20,000 rounds etc.

[americanv8]

I sent ATOL a message on Twitter this morning, just received the generic reply saying they’re “hoping” to have all DD refunds processed by 14th.

I honestly have no idea if I’ve filled in the claim form for the additional £200 CC payment correctly, it wasn’t very clear. I took the £200 in isolation so where it went on about last payment amount/date I just put the date the £200 was paid.

[Princess Ariel]

I have received a refund for the DD payments I made on this years holiday... still waiting for the refund for next years though.

[Little_Mermaid7]

I have just received a refund, alongside an email informing me that each payment may be refunded separately (which they did).

[BirdsluvDisney]

I have not received anything yet, I was paying by DD. Fingers crossed it will be in bank soon.

[aladdin]

Originally Posted by americanv8

I sent ATOL a message on Twitter this morning, just received the generic reply saying they’re “hoping” to have all DD refunds processed by 14th.

I honestly have no idea if I’ve filled in the claim form for the additional £200 CC payment correctly, it wasn’t very clear. I took the £200 in isolation so where it went on about last payment amount/date I just put the date the £200 was paid.

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this is what i’ve done too, it’s all quite confusing

[Triciamcl]

Haven’t received anything yet but saw on a forum on FB a couple people have received theirs.

[Belle x]

I have just seen on a group on FB that I am a member of, that a few people have called the CAA this evening & are now being told the DD payments will be refunded by the 18th?
Not sure how true this is as people seem to be being told different info when they call.

The CAA also tweeted this earlier:
Everyone who we had anticipated refunding by today has been paid already due to an accelerated volume of payments earlier this week. We will have processed all refunds by Monday 14 October.

Qualifying consumers will receive a confirmation email by the end of Monday 14 October.

[darsch1982]

How do you contact CAA cant find the number

[Belle x]

Originally Posted by darsch1982

How do you contact CAA cant find the number

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0300 303 2800 - option 2 .. this is the number people are mentioning on the FB group.