Section 75 claim- out of pocket expenses

[Wolf1984]

Originally Posted by dx4100

Can I ask what you are claiming for ?

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Simply the increase in cost of a like for like flight booking i.e. exactly the same cabin types on each leg of the journey. Nothing more than that.

[Blueste]

Originally Posted by Wolf1984

Lloyds have told me they are refusing all consequential loss claims across the board. Something to do with the terms and conditions between them and TC.

I see many successes on the other threads but none for Lloyds.

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Halifax (part of the same group as Lloyds) said exactly the same thing to me. I went to the Ombudsman who took less than a week to decide in my favour and ordered them to pay me the additional cost of replacement flights. Incredulous that now they have been told what they are telling customers is incorrect by the ombudsman they are still refusing claims! Not withstanding, go to the ombudsman, you will win.

[anneeb]

Originally Posted by Wolf1984

Simply the increase in cost of a like for like flight booking i.e. exactly the same cabin types on each leg of the journey. Nothing more than that.

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Go to the Financial Ombudsman, the form is online so easy to do and send through. If you have been told the information by phone or letter then just write what you were told and how.

[anneeb]

Originally Posted by Wolf1984

Lloyds have told me they are refusing all consequential loss claims across the board. Something to do with the terms and conditions between them and TC.

I see many successes on the other threads but none for Lloyds.

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This response from them is strange, it is a section 75 claim so I thought nothing to do with any T&C with TC. Get the form sent off online to Financial Ombudsman, they will then decide what more information they need.

[emmafleur]

Good luck. A precedent has already been set with others being given the money back so I don’t see how they could refuse yours