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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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16 Oct 19, 06:24 PM |
#21
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Imagineer
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Phoned again today , the person 8 got was alittle more helpful, apparently they haven’t received my paperwork, but due to the sheer volume she said it could be sitting there but not placed on the system as yet, been told I should hear by letter in a week or some note on my account.
She’s 0laced a note on my account to say when I posted the for,s to them. So still none the wiser. Jules
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Pop centuryx4 ASMx2; CaribbeanBeachx2 Coronado springsx4 DLCx3AKLx5 SSRx4CBRx2 Wilderness lodgex2 Grand Floridianx2ALL star sportsx1Beach clubx2 |
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16 Oct 19, 07:57 PM |
#22
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Apprentice Imagineer
Join Date: Jul 15
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16 Oct 19, 09:53 PM |
#23
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Relaxing at the Grand Floridian
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I have just checked now and mine has been refunded today. This morning I had a reply to my second Secure Message in which I had asked if they could give me a timescale of when to expect my refund. The answer was We have lots of forms to handle etc etc, and they would keep my informed. Tonight it is there!
As others have said, sending the Secure Messages does seem to spur them on. |
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17 Oct 19, 07:52 AM |
#24
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Thread Starter
Stuck in the Tower of Terror
Join Date: Oct 14
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17 Oct 19, 07:20 PM |
#25
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Relaxing at the Grand Floridian
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17 Oct 19, 08:23 PM |
#26
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Apprentice Imagineer
Join Date: Jul 15
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19 Oct 19, 04:48 PM |
#27
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Thread Starter
Stuck in the Tower of Terror
Join Date: Oct 14
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Had mine late yesterday afternoon - 24hrs after sending a secure message. I knew I would get it back eventually, it was just in the back of my mind all the time. Glad it's been sorted and hope it will be for everyone else asap.
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19 Oct 19, 04:52 PM |
#28
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Imagineer
Join Date: Jun 07
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We rang yesterday and they said they’d received our stuff and it’ll take up to 4 weeks to refund.
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19 Oct 19, 05:22 PM |
#29
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Imagineer
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Mine was settled yesterday, 3 weeks after I sent in the forms.
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21 Oct 19, 10:23 PM |
#30
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New Poster (5)
Join Date: Sep 19
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Secure message is definitely the way to go. Sent on Friday, reply received and refunded today. Many thanks for the advice.
Edited at 10:26 PM. |
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