|
Additional Support Needs & DAS Help & advice |
|
Thread Tools | Search this Thread | Display Modes |
20 May 19, 08:09 PM |
#1
|
Very Serious Dibber
Join Date: Oct 08
|
Party size for DAS and Universal assistance
Does anyone know the max party size for the assistance cards? We are traveling with friends this year and have a party of 7. It would be great if the whole party cold stay together for the rides.
|
20 May 19, 08:54 PM |
#2
|
|
Imagineer
|
I think it is 6, but last time we went there were 7 of us and we asked nicely in guest services when we arranged them and they put us all on👍 also we did have two DSA and they connected us all to both of them which was helpful.
|
|
|
21 May 19, 09:56 AM |
#3
|
VIP Dibber
|
I was told its 6 the person who needs it plus up to 5 others and I'm sure this it to keep the numbers reasonable and stop huge groups applying but quite a few dibber's have reported being able to add additional people at the cast members discretion
|
22 May 19, 03:08 PM |
#4
|
|
Trying for More Ears
|
Hi I just wanted to add to this, we've just come back from 2 weeks and experienced quite some issues with Universal and their assistance, to quote them "all their lines are fully accessible" and "it's at the discretion of the ride attendant", we had no issue in any other park Disney, Seaworld etc. but Universal were very very unhelpful (even though this wasn't our previous experince in 2016) - I've lodged a complaint on return which they've just tried to fob off, but just wanted to give a heads up.
|
|
|
23 May 19, 07:22 AM |
#5
|
|
slightly serious Dibber
|
|
|
|
23 May 19, 07:34 AM |
#6
|
|
Very Serious Dibber
Join Date: Aug 09
|
|
|
|
23 May 19, 04:15 PM |
#7
|
|
Trying for More Ears
|
Yeah my husband is registered blind and for obvious reasons struggles with the low light and snaking queues and rides that require you to load as they move. Without going into all the in’s and out’s his issues are made easier by having a return time and a more direct entrance e.g exit queue or fast track (which is available and we did use previous), static versions e.g Harry Potter at IOA stationary bench. Every other Florida theme park and in fact theme parks at home accept this and assist, but Universal nope as a consequence we’re both covered in bruises from bouncing off things and feeling a bit frustrated with Universal.
|
|
|
23 May 19, 08:23 PM |
#8
|
|
slightly serious Dibber
|
I do have other conditions as well which should mean I’m okay for DAS at WDW, I’ll be taking my consultant letter with me to prove as such even though I know CM are trained not to ask, but I can see evidence being required soon due to the abuse of the system.
I was specifically asking about US as I’m not familiar with their disability access processes. |
|
|
23 May 19, 08:26 PM |
#9
|
|
slightly serious Dibber
|
||
|
24 May 19, 01:37 PM |
#10
|
|
Trying for More Ears
|
Yes we had a call back last night. Their attitude has been awful, no empathy or understanding and borderline rude. Put simply we will not be spending our hard earned money at or in their parks again. Plus with all the 3D rides they’ve been adding of late, my husband didn’t get much value for money anyway. On a positive the other parks were fantastic Disney, SeaWorld and Busch Gardens couldn’t fault them.
|
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |