|
Disneyland Paris Trip Planning Disneyland Paris Holiday Planning Questions and Tips. |
|
Thread Tools | Search this Thread | Display Modes |
27 Aug 14, 11:56 AM |
#11
|
|
Imagineer
|
Oh god, sounds so disappointing, so sorry to hear on a special occassion too.
FD
__________________
Days Inn Internationl, FL Aug'98, Best Western Movieland, FL Sep'99. DLP Jun'09, Cheyenne CBR, AKL, AOA, FL Jun'13 DLP Oct'14, Sequoia Lodge ASM, HRH, AOA, DC BAH FL Oct'17 |
|
|
27 Aug 14, 12:13 PM |
#12
|
|
Apprentice Imagineer
|
It''s Baffling how this kind of thing can happen at a Disney Resort!
__________________
Various houses and hotels in Orlando - 2002, 2005, 2008, 2010 and 2012 Hotel Cheyenne 2009 and 2012. Hotel New York in 2014 - DLP |
|
|
27 Aug 14, 12:16 PM |
#13
|
|
Imagineer
Join Date: Jan 12
|
Everyone can make mistakes ...even disney...however it's how it's dealt with that's the main thing...
And it doesn't sound like this is being dealt with particularly well |
|
|
27 Aug 14, 12:18 PM |
#14
|
|
VIP Dibber
|
Rather than city hall id be in the Disneyland Hotel demanding a room. Its not acceptable to be homeless until 3pm. Its one thing if you'd chosen to use two resorts but completely different if they do it to you.
|
|
|
27 Aug 14, 12:49 PM |
#15
|
|
VIP Dibber
Join Date: Apr 13
|
This is just horrible for you. I get mistakes can be made but they should be doing everything they can to make up for it. Get to city hall if you end up in tears all the better as the service you have received is terrible. You should at the very least be sat in the castle club lounge not Cafe fantasia.
It is a bloody fortune to stay at the DLH, to loose even just one night is unacceptable. The fact that you are all sat there exhausted and homeless is just not on. I am sure city hall has a private room, you can request to use it to make a complaint, just in case you are worried about feeling embarrassed.
__________________
DLP, Davy Crocketts Ranch. Sept 2013. DLP, Sequoia lodge, GF, Oct 2014. DLP, Santa Fe, May 2015. DLP, Sequoia Lodge GF. May 2016. DLP, Sequoia Lodge. Aug 2017. Les Alicourts Resort 2017 WDW, Caribbean Beach Resort. Sept 2018 Camping La croix du vieux pont 2018 DLP, Sequoia Lodge, GF. Aug 2019. WDW, Port Orleans Resort, Grande Villas Resort, Cabana Bay Resort. Aug 2022 DLP, Davy Crocketts Ranch. Aug 2023. Les Alicourts Resort 2023 |
|
|
27 Aug 14, 01:37 PM |
#16
|
Guest
|
Thank you everyone for your kind words! We have been upgraded to castle club and have a beautiful room. This was only after I started crying in reception of the hotel though and very reluctant! They have now closed my easy pass account though as my credit card is in my suitcase and they need to swipe it, they have my suitcases somewhere and are 'trying to locate them so we can settle into out hotel properley'! xx
|
27 Aug 14, 01:40 PM |
#17
|
|
Excited about Disney
Join Date: May 14
|
Good for you - I knew the tears would work. I hope the rest gets sorted out soon and you can start enjoying your holiday.
__________________
Jackie WDW - 1989, 2006 Once in a Lifetime Trip to WDW DLP - 2004, 2014 London & DLP November 2014 - pre-trip report |
|
|
27 Aug 14, 01:56 PM |
#18
|
|
Imagineer
Join Date: Jan 12
|
||
|
27 Aug 14, 01:56 PM |
#19
|
|
VIP Dibber
Join Date: Apr 13
|
Thank goodness they have finally gave you the room you deserve. What a lot of hassle. Fingers crossed you get them suitcases soon.
__________________
DLP, Davy Crocketts Ranch. Sept 2013. DLP, Sequoia lodge, GF, Oct 2014. DLP, Santa Fe, May 2015. DLP, Sequoia Lodge GF. May 2016. DLP, Sequoia Lodge. Aug 2017. Les Alicourts Resort 2017 WDW, Caribbean Beach Resort. Sept 2018 Camping La croix du vieux pont 2018 DLP, Sequoia Lodge, GF. Aug 2019. WDW, Port Orleans Resort, Grande Villas Resort, Cabana Bay Resort. Aug 2022 DLP, Davy Crocketts Ranch. Aug 2023. Les Alicourts Resort 2023 |
|
|
27 Aug 14, 01:57 PM |
#20
|
|
VIP Dibber
Join Date: Apr 13
|
Yes I would definitely make a formal written complaint in city hall.
__________________
DLP, Davy Crocketts Ranch. Sept 2013. DLP, Sequoia lodge, GF, Oct 2014. DLP, Santa Fe, May 2015. DLP, Sequoia Lodge GF. May 2016. DLP, Sequoia Lodge. Aug 2017. Les Alicourts Resort 2017 WDW, Caribbean Beach Resort. Sept 2018 Camping La croix du vieux pont 2018 DLP, Sequoia Lodge, GF. Aug 2019. WDW, Port Orleans Resort, Grande Villas Resort, Cabana Bay Resort. Aug 2022 DLP, Davy Crocketts Ranch. Aug 2023. Les Alicourts Resort 2023 |
|
|
Thread Tools | Search this Thread |
Display Modes | |
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Aquatica Orlando announce the grand opening of its newest attraction, Tassie’s Underwater Twist, on 15... Read More »
Starting April 5, 2024, at Walt Disney World Resort, Disneyland Resort and Disneyland Paris, the... Read More »
With spring breezes already gently blowing across Walt Disney World, it is time to welcome... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |