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Old 26 Jan 20, 05:22 PM  
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#11
Mel49
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We found very little difference between Air Canada and Air Canada Rouge on the long haul part of our flights except the crew was younger. The way our flights worked we were AC going out Heathrow to Ottawa and ACR coming back Toronto to Edinburgh but we had meals, comfy seats and seat back entertainment with both but it might have been a last minute change of plane. The only issue we had was with Special Assistance at Heathrow which wasn't AC's fault and wouldn't hesitate to book with either again.
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Old 27 Jan 20, 08:32 PM  
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#12
Macsand3
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Originally Posted by boo2 View Post
We flew Miami,Toronto Edinburgh with air canada rouge in 2018. My advice would be to make sure you get the streaming app before boarding. We didn’t realise until it was too late😟. It’s not on my list of favourites but if the price was good I wouldn’t rule it out. I know most plane food is poor but this was worse than average, I’d buy food for the plane😊.
Advice duly noted! god I must organise the streaming app then, or it will be a long 7 hours for the kids lol!
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Old 27 Jan 20, 10:06 PM  
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blades
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Went with air Canada to Toronto last year and the flight was really good as for Toronto it was that good we stayed a week and watched the Raptors qualify fi the NBA final
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Old 28 Jan 20, 12:55 AM  
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Fairyloveheart
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We had similar TC issues and are now going via Toronto on Westjet! I’m scared of connecting flights! Apparently we have to collect bags!
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Old 28 Jan 20, 08:25 PM  
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Macsand3
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we have never done connecting flights either! it will be an experience

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Old 28 Jan 20, 10:46 PM  
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jdouds
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Hi we have flown a couple of times with air Canada and have no issues. If you can stay a few days and visit the local attractions, niagara, niagara on the lake, Toronto zoo etc
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Old 29 Jan 20, 12:24 AM  
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YorkshireT
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I'm off with Air Canada to LA via Toronto and back to Manchester from Orlando with them. It's bizarre as I booked economy and have been assigned economy seat numbers but two strange things. The first is that they have for no apparent reason shifted my son back a row- even though we have booked a row of 4 in the middle. We are not going until summer but got an email 2 days ago saying he now had 19c. No idea why.
The second thing is the original booking email says we are Air Canada Rouge to Toronto, then proper Air Canda for the internal bit. But it also says when I click on detail for the Rouge bit, we will be seated in the premium cabin- but the seats we have definitely are not in the premium cabin. I am a bit of a loss to make head nor tail of it to be honest.
My client goes to USA a lot (US company and his wife is American) and he says the Toronto Air Canada route is brilliant as no need to even collect luggage now- he says I will have enough time with my 1.5 hour transfer time, but we will see.

Edit- so if I click email it takes me to a page where it has our seats, which have a gap in them in that they are not all together. When I click on 'Change seat' it does nothing so I cannot select other seats. It says this even though we are in economy with economy seat numbers selected-

12:25 Manchester (MAN) to 15:10 Toronto (YYZ) - 7Hr 45m
Operated by Air Canada Rouge AC 1931 Operated by Air Canada Rouge
Breakfast , Snack
Cabin type (L)
You will be seated in Premium Rouge.
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Old 29 Jan 20, 04:09 PM  
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EatandPlay
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Yup, Air Canada is a great service airline. Especially if you're in the new Dreamliner. The entertainment system and food are second to none. Rouge is a bit different and not as comfortable. They might have some tablets available to access the entertainment system but as others here suggest, download the app first. On the Canada - Orlando portion, there is a food charge. If you're on a morning flight and they serve breakfast, get the omelette. It's excellent!
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Old 3 Feb 20, 07:48 PM  
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Macsand3
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Originally Posted by EatandPlay View Post
Yup, Air Canada is a great service airline. Especially if you're in the new Dreamliner. The entertainment system and food are second to none. Rouge is a bit different and not as comfortable. They might have some tablets available to access the entertainment system but as others here suggest, download the app first. On the Canada - Orlando portion, there is a food charge. If you're on a morning flight and they serve breakfast, get the omelette. It's excellent!
I can't see anywhere on my booking that it is AC Rouge, and I am not sure how to check it
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Old 3 Feb 20, 08:04 PM  
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Originally Posted by Macsand3 View Post
I can't see anywhere on my booking that it is AC Rouge, and I am not sure how to check it
I think galaxyflorida already answered your question at the start about the configuration etc but I can't see that you have posted any date/flight number in your thread to be able to double check again for you. If you would like to put these details I will have a look for you and see if I can help.

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