Universal Annual Pass - buying before visit?

[Nimbus]

Originally Posted by Procrastinator

You sure? It states that under the free months offer. So i had read it that to qualify for the free months you had to activate by apr 4th.

I was assumimg you could buy the ap, activate it later and just have 12 months.

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The problem is, at the moment, you can only buy the 15-month Seasonal and Power Passes or 18-month Preferred and Premier Passes. You can't buy the regular Annual Passes without the extra months. So when you click on the Annual Pass details the Ts&Cs clearly state: "This pass must be activated between October 4, 2018 and April 4, 2019". It doesn't say, "Activating after April 4, 2019 will result in getting a standard 12-month pass" or something similar.

To me, that implies that the pass has to be activated between now and the beginning of April in order to be valid.

But perhaps you are right and if you activate it after April next year you'll get a standard Annual Pass just without the extra months? I don't know for certain.

[Procrastinator]

Probably best if i just ask them!

[A&S&O]

Originally Posted by Procrastinator

Probably best if i just ask them!

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Can you report back if you get an answer?
thanks

[Procrastinator]

Originally Posted by A&S&O

Can you report back if you get an answer?
thanks

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Yep. I have sent a query via their contact us page. It says 24-48 hours. Will post back if i hear from them.

[Nimbus]

Originally Posted by Procrastinator

Probably best if i just ask them!

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Yeah. Universal will give you a better answer than a random bloke on the DIBB can.

[deanobrown]

Originally Posted by Nimbus

Yeah. Universal will give you a better answer than a random bloke on the DIBB can.

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You'd think! Although the email replies I've received over the past few months haven't been half as helpful as the people on here! lol

[Procrastinator]

Well they replied. I stated we were not going until Aug 19 and askedifni could buy an AP now and activate it when we go...

"Thank you for contacting Universal Orlando Resort™ Guest Services.

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I apologize that you would not be eligible to receive the current promotion for new Annual Pass purchases. However, I am happy to inform you Annual Passes will be valid starting on the first day of use. If you have any other questions, I would recommend contacting our Annual Pass Department directly at 1-866-PASS-4-FUN.

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I hope this is helpful. Again, thank you for contacting us."

Just not sure whether to buy now as price will im sure be higher by the time we go. Or wait and hope this offer repeats between now and then.

[Chunky81]

I’m trying to find this out just now as I’ve gone and bought them but don’t go until August!
Hope I’ve not made an expensive mistake! (I knew that I wouldn’t get free months )
I’m sure I made a previous enquiry about annual passes to universal and was told I have a year from purchase to activate.
So hoping that I can still use them but only be valid for 12mths!
Ahhh is there a UK telephone number for universal Orlando?
Email reply’s only seem to answer part of my questions!

[deanobrown]

The Universal email replies are HORRENDOUS! lol. It's like they've been told they're not allowed to confirm the answer to any question you have!
There is a number for the "ticket line" on the UK site: 0800 691 1736
It's freephone so you may as well give it a go before trying anywhere else?

[Chunky81]

Thanks, yeah they seem a lot like MPs give a little but don’t actually answer the question!
I have tried UK site number but they don’t deal with AP so was just referred to us number,