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Old 14 May 20, 11:22 AM  
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This is getting a joke now! I’ve just had this text/email from the passport office!

COVID-19: In line with public health guidance, we continue to work with fewer staff. We are still unable to advise when a passport will be issued if your application is successful, and are sorry for the inconvenience caused. Please do not contact us about progress: we will process your application as soon as we can.

There has been DIBBers that have applied well after me, and received their passport!
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Old 14 May 20, 11:36 AM  
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Originally Posted by Eeyore rocks View Post
This is getting a joke now! I’ve just had this text/email from the passport office!

COVID-19: In line with public health guidance, we continue to work with fewer staff. We are still unable to advise when a passport will be issued if your application is successful, and are sorry for the inconvenience caused. Please do not contact us about progress: we will process your application as soon as we can.

There has been DIBBers that have applied well after me, and received their passport!
I’ve had the same message - so frustrating as my son can’t take the job he’s been offered without that as his ID! 😢
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Old 14 May 20, 11:43 AM  
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Originally Posted by amy56 View Post
I’ve had the same message - so frustrating as my son can’t take the job he’s been offered without that as his ID! 😢
That’s even more infuriating... fingers crossed that they come soon. 🤞🏻
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Old 14 May 20, 11:50 AM  
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Originally Posted by Eeyore rocks View Post
This is getting a joke now! I’ve just had this text/email from the passport office!

COVID-19: In line with public health guidance, we continue to work with fewer staff. We are still unable to advise when a passport will be issued if your application is successful, and are sorry for the inconvenience caused. Please do not contact us about progress: we will process your application as soon as we can.

There has been DIBBers that have applied well after me, and received their passport!
I’m in the same boat - applied for my sons first passport (child) before lockdown and haven’t yet received it. I also got the same message this morning. I mean it’s not like I need it now but frustrating that others who applied way after me have already received theirs!
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Old 14 May 20, 12:10 PM  
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Jenny. Bit of a poor show. Hopefully you will hear something soon.
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Old 14 May 20, 12:31 PM  
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I think it depends which office they were sent to because a lot of staff have been redeployed to deal with universal credit as obviously most people won't have urgent need of a passport at the moment .
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Old 14 May 20, 12:34 PM  
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Hopefully they will not want me to re-submit another photo as the other one is over a month old! 🙂
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Old 14 May 20, 01:00 PM  
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I applied for renewals for myself and daughter. Mine went to Peterborough office and was back within a week.
DD’s old passport that was sent same day as mine hasn’t even been scanned in the office. I had a reminder email Yesterday saying please send your old passport. This one was to Durham. Our hol in July hasn’t officially been cancelled yet, so it’s one more thing to stress about! Hope jet2 hurry up and cancel then I can forget about the lot!
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Old 14 May 20, 02:30 PM  
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After posting this morning I’ve just had a message to say that the passport is being printed - almost 2 months to the day that they received all the documents! This was at the Peterborough office.
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Old 14 May 20, 03:53 PM  
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Originally Posted by Eeyore rocks View Post
Thanks. Our was sent to Dublin.
Out of interest, why did the renewal have to go to Dublin? Not being in the UK, it's not one of the standard offices the system uses.
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