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Accommodation Hotels, Resorts, Villas Questions and Info |
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29 Jun 20, 04:15 PM |
#11
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VIP Dibber
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I had the same information when I spoke to them yesterday. Was told they were beginning calls to international guests with closed resorts from yesterday and to keep an eye out for a 407 code phone call. I don't want to move to another resort but to move my booking to April next year is another 3.5k for 10 nights on top of what I would have been paying this August!
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Currently planning 8th trip for August 2024 DVC owner at SSR since 2020 |
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29 Jun 20, 11:05 PM |
#12
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VIP Dibber
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30 Jun 20, 07:42 AM |
#13
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VIP Dibber
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Yes it’s an August 2020 booking. Think they’re working through in arrival date / resort closure order.
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Currently planning 8th trip for August 2024 DVC owner at SSR since 2020 |
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30 Jun 20, 07:43 AM |
#14
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Imagineer
Join Date: Aug 06
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Yes was told they would reach out to me!-i doubt we will go obviously with our trip being so soon but they havent reached out😂
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30 Jun 20, 08:13 AM |
#15
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Serious Dibber
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Oh the cm I spoke to wasn’t the most pleasant! We called up when we received the 35% discount offer to see if we could extend our payment date so that it would give us more time to make a decision about flights and at the time the lady I spoke to was more than happy to do that, but yesterday he was adamant I would still need to pay my entire balance next month as the payment extension was only for people due to go in July & August! I was in an argument with him for some time before he gave up and said he would go or the payment extension for me this ‘one time’.
He really wanted me to cancel my trip and was offering to give me all my money back even though the deadline to cancel had passed.
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2016: Disneyland California / 2018: Disneyland California & Walt Disney World (DBC) / 2019: Walt Disney World (POR) & Disneyland Paris (SL) / 2022: Orlando/Mexico Cruise & Disneyland California Next Trip: Canary Islands June, 2023
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30 Jun 20, 08:19 AM |
#16
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Serious Dibber
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I feel the same, we were due to stay at AKL but when we found out we were loosing the dining plan it meant staying in that hotel was no longer cost efficient for us so we downgraded to POR (which we went to last year and loved!) now the idea of moving somewhere else again and potentially going to CBR is really making me want to cancel, It’s not a resort I want to stay in due to the size of it!
So thinking that we were excited to stay in AKL and to lose that due to loss of dining plan, to then move to our favourite resort and to now not knowing where we’re staying and not getting a say in it makes me not want to go
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2016: Disneyland California / 2018: Disneyland California & Walt Disney World (DBC) / 2019: Walt Disney World (POR) & Disneyland Paris (SL) / 2022: Orlando/Mexico Cruise & Disneyland California Next Trip: Canary Islands June, 2023
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30 Jun 20, 08:21 AM |
#17
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Proud to wear my Ears
Join Date: Jul 16
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I called last week and she initially confirmed All Star will be closed but said she couldn’t move our All Star booked for October. She then gave me the number for reservations but reconsidered and called some one else... I waited a while and said as I’d booked through a travel agent it was not possible. She explained the process would be: Disney would offer something else, letting BA know who would then discuss with me if I wanted to accept change.
I’m aware Americans via TAs have moved their accommodations. |
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30 Jun 20, 09:54 AM |
#18
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Imagineer
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30 Jun 20, 03:09 PM |
#19
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Helping Donald
Join Date: Aug 17
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I rang them a week ago and was waiting for 4 hours. All they said was we would be contacted by the team dealing with changing resorts.
All Star Sports - mid August. |
30 Jun 20, 03:25 PM |
#20
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Apprentice Imagineer
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I have just rang about my Sept 2021 wilderness lodge booking - no wait to get through.
I wanted to add on my husband and kids to the booking as initially i had only booked in my name for £50 so now i have paid £200. I mentioned about it being closed currently and was told i could move but at my expense and they are sure it'll be open in Sept 21. I have left it for now but i like to plan and this is the 3rd trip that i am planning for our 'once in a life time' Aug '19 - had a shock death 4 days before we were due to go May '20 - Covid Sept '21 - i want the certainty of the hotel i will be staying at.
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