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Guest Services Site Questions, a tech query or just want to test something. |
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31 Jul 19, 02:36 PM |
#1
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Being a bit Goofy
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Park tickets won’t link to Mde app or website
Hi,
I’m trying to link my will call tickets but the app says go on to website and the website doesn’t seem to show anywhere to actually put my booking number in. The phone line currently has a 45min wait. Any ideas - never going to book direct with Disney again! |
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31 Jul 19, 03:07 PM |
#2
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Apprentice Imagineer
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Did you get them as a package? cos theres a separate link to that.
Also dont listen to the wait time on the phone. It never is as long as it says.
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DVC member since Sept '18 Youtube - Kymmieakiss |
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31 Jul 19, 03:37 PM |
#3
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Thread Starter
Being a bit Goofy
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31 Jul 19, 04:40 PM |
#4
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Imagineer
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Took about a week before mine would link after I got the will call email saying that I could link them.
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5 Aug 19, 04:19 PM |
#5
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VIP Dibber
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22 Sep 19, 07:11 PM |
#6
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Imagineer
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I've got tickets as part of my Virgin package, the hotel shows up after I put in the Virgin booking reference, but the tickets are not showing. Have emailed the today.
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23 Sep 19, 11:34 AM |
#7
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Imagineer
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Did the OP sort this out?
That's strange. When I go on the ticket link page (here), I see the following: There's a box where you enter the ticket number (see the red arrow pointing to it). The OP's problem seemed to be that they couldn't see the box to enter the ticket ID on the website - not the amount of time before they could link or anything like that. I would suggest they try a different browser first and, if that doesn't work, contact Disney.
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DLC: Jun 1996 // DLP: Aug 2013 // WDW: Dec 1997 | Feb 2000 | Mar 2001 | Feb 2006 | Oct 2010 | May 2012 | Aug 2014 | Apr 2016 | Apr 2023
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23 Sep 19, 12:28 PM |
#8
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Excited about Disney
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We had problems when using our iPhone & iPad but as soon as I used my PC they went through.
Think at the time many people were having problems linking through ‘Apple’ products.
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OKW 2012 POR & BCV 2013 BWV 2015, 2017 & 2019 Hard Rock & Boardwalk May/June 2022 Universal Aug/Sept 2023. BWV & Universal Feb & May 2024. BWV Jan 2025. |
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